Work cooperatively and conversationally with Borrower to resolve accounts through delinquency, determining the best course of action to assist Borrowers. Accounts that are in early stage of delinquency will return payments and first payment defaultsDocument all collection efforts for each assigned account in accordance with established procedures and compliance policies

Act as the front-lines in providing customer service to borrowers and creating a strong representation of the brandResponsible for communicating with customers about loans on platforms and supporting sales activity to meet the quotas for the company Ability to navigate the Web: MS word, Excel, and SalesforceWorking in a fast pace environment and working cooperatively with customer development and credit in listing applications on the platform

Visual Merchandising by using share consumer feedback to influence proper product assortmentManaging floor assignments by mapping out layouts of the storeReceiving and processing new apparel and footwear each seasonAlways evolving immediately to change for the benefit of the consumersExecuting assigned goals and task (POS refill, markdowns, PRE, and execution of transitionsSupporting sales revenue generated over $50,000 daily.

Achieving sales goals and conversion by providing a premium consumer experienceFollowed all company policiesUnderstanding product and strategies behind all Nike initiatives (Gear Up, Women's Amplify, Fuelband, Nike+)Creating team success by demonstrating brand passion and participating store related sport initiatives.