Andrew Avro Email & Phone Number

Melbourne, Australia

AutoXCarCare - Our Scratch and Dent Membership program sold exclusively through dealers and genuinely backed by automotive collision repairer trading experience.Australia’s first mobile Machined Alloy repairs. With exclusive licence to the DCR2 we lead the market in repairing Machined Alloy Wheels on-site.

The automotive industry is screaming for leaders with the desire to deliver better results. With 20 years experience in the automotive industry, I delivered an exciting program called DRIVE. Drive is designed for motivated leaders who want to create more for their future. More sales, more satisfied customers, more capable staff, or perhaps a better balance to work and life that doesn't impact your success.

MotorOne has been the innovator in high performance car care products for over 40 years. It is estimated that whether it be exterior or interior protection or one of the many other MotorOne products in the range, one in every two new cars on the road in Australia has a MotorOne product applied.My position for MotorOne sees me driving the SMART Cosmetic Repair Membership Program, which provides cosmetic repairs for all those minor dents and surface marks that are unavoidable. But for dealers, it creates additional revenue opportunities on each sale whilst providing an invaluable service which increases customer loyalty.To understand how you can accelerate your sales by being SMART, watch our video and contact me for a private discussion.

Customers for Life, part of the WorldMark Group and closely associated with MotorOne, is nationally recognised for its involvement within the Automotive industry for the success of the Rewards and Referral Advantage program which is aimed to bring customers back to dealerships after their purchase; the CSM phone system helps customers come back for service; Roadside Assist a direct competitor to B2C RACV, RACQ, NRMA & RACT; Vehicle Protection plan, an in-house warranty program which helps increase service retention. My role encompassed the conception of business and the above products/services from concept to market.Key Achievements:• Upon commencement of Customers for Life in the role as General Manager, clients grew to 400 in the short period of 5 years.• Launched additional programs to tackle the transition to digital media with Digital Drive, a customised mobile app based referral program which drives consumer engagement during a vehicle's lifecycle.• Established processes within the current Data integration platforms which communicated with external parties.