• Assist with day-to-day operations of the HR functions and duties, as well provide clerical and administrative support to Human Resources executives.• Streamlined payroll administration process by implementing automated software, resulting in a 25% reduction in processing time and ensuring accurate and timely payments to employees.• Increased office efficiency by 15% in 4 months through improved processes and automation.• Be actively involved in recruitment by posting ads and assist with the hiring process.• Compile and update company and employee records (hard and soft copies) ensuring information isorganized and easily accessible.

• Managed the reception area and emphasis that all clinics operations are going smoothly.• Helped management to identify workflow issues and find solutions, which led to 20% increase in patients’ satisfaction ratings in 10 weeks, resulting in a boost in retention.• Handled patient's' complaints with empathy and composure.• Trained, coached, and supervised new staff members.

• Involved in Implementing onboarding program for new staff, equipping them with the necessary skills to handle complex assignments independently.• Acted as counsellor for patient's regarding financial issues such as Insurance approvals, Eligibility and verify the insurance coverage.• Accurately handle large amounts of money on the cash register.

• Supervised the day-to-day restaurant work flow, including training new employees, cash management, inventory management, restaurant, cleanliness, and food safety.• Instruct employees about their schedule and all communicate between higher management and staff.• Handled customer complaints and reviewed surveys to improve customer service satisfaction.

• Greeting and attends to patients in person and over the phone.• Answered calls, responded to emails, and spoke with patient and their family face-to-face.• Scheduling appointments and keep those appointments on time.• Assisting patients with completing necessary forms and documentation.• Maintained confidentiality of medical, personal, and financial information.• Scheduled surgeries and coordinate the in-patient rooms for the patients during their stay in the hospital.• Coordinated with surgeons, anesthesiologists and ER doctors for the emergency surgical cases.• Handled patient’s complaints with empathy and composure.• Ensured the patient waiting area was a clean and pleasant environment• Processed a range of documentation and entered information into databases.

• Present product information and deliver product samples• Following up with potential clients and offering top-notch customer service.• Sourcing stock and negotiating the best deals with pharmacy's and vendors.• Coordinate delivery agenda and ensure orders are delivered on time.• Performing regular inventory checks and maintaining stock levels.• Reviewing sales performance and securing new clients each month.

• Supervises the day-to-day operations and performance of the team to provide the highest level of customer service.• Prepares and manages weekly schedules to ensure appropriate store staffing levels.• Charm customers by providing them with prompt and courteous service or assistance.• Cost controlling by decrease the level of the wasted and damaged goods and always make use of the oldest products first (first in, first out).• Oversees product merchandising and maintains proper stock levels.• Monitoring the store’s cash flow and handling all employee time sheets.

• Greeted patrons upon entry and informed them of the daily food and drink specials; guided them to open tables while maintaining a positive and upbeat demeanor.• Scheduled waiter’s workflow and assigned them to hosting duties, specific tables, and bar areas.• Communicated with kitchen and bar staff to complete food and drink orders; filled in as bartender when needed.• Performed opening duties, including cleaning, maintained the overall orderliness of the restaurant and performed closing duties.• Resolved customer complaints to maintain a high level of satisfaction concerning food quality, restaurant cleanliness, timeliness, and service.

• Welcomed guests and accompanied them to their table• Performed setup duties such as preparing and cleaning tables and organizing the work area• Explained the menu and suggested additional items to guests• Checked the cash count at the end of each shift• Solved customer complaints in a promptly manner• Ensured that all guests received the required attention• Solicited customer feedback and acted upon it to guarantee satisfaction• Kept a calm and friendly attitude during days with high number of guests