Andrew Bullock Email & Phone Number

Baltimore, Maryland, United States

• Planned, implemented, and reflected upon all aspects of instruction, social- emotional development and physical development to provide high- quality social opportunities to adults and children with disabilities.
• Provide instruction to bridge social gaps for clients dealing with physical and mental disabilities with
• Collect, analyze and client data to determine appropriate interventions.
• Facilitate professional development workshop on providing effective instruction during in person meetings.
• Create goals for Individualized Treatment Plans (ITPs) that are informed by assessment and observational data.
• Consult with client psychologist, social worker and/or therapist to optimize ITP implementation.

Baltimore, Maryland, United States

• Assess housing barriers of individuals and families experiencing homelessness to determine housing and service needs. Develop a housing procurement, financial, and self-sufficiency case management plan with clients..
• Provide mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and or maintain housing.
• Create and maintain consistent communication channels, both verbal and written between several parties (i.e. tenant(s), landlord, referral source, Collaborating agencies, property maintenance team and service vendors.)
• Serve as an ongoing liaison between property managers and participants as well as between participants and surrounding neighbors.
• Assist in development of and encourage adherence to a personal budget through pro-active housing and budget counseling sessions; provide budget counseling and education to assist clients in establishing payment plans.
• Identify participant strengths and barriers to stability and assist participants in reducing barriers and linking them to resources and services.

• Responsible for providing a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s comprehensive human services needs.
• Maintained a case load of about 30 shelter clients, developing a professional relationship with the shelter clients by engaging and building rapport.
• Assess vulnerability of shelter clients who may present with disabling conditions, a history of domestic violence or other trauma and any other additional barriers to stabilization.
• Based on assessment of needs, provide immediate intervention and support, especially if the shelter clients have emergency needs.
• Refer shelter clients to needed resources, which may include medical, dental, behavioral health, vocational, and/or legal services.
• Maintain progress notes, data analysis, and service transactions in Coordinated Access and the Homeless Management Information System (HMIS) in a timely manner.

Baltimore, Maryland, United States

• Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
• Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
• Mentored advocates, case managers, interns and volunteers to create positive, productive atmosphere.
• Collaborated with Operations Manager in hiring and training of new advocates, interns and volunteers, sitting interviews and providing feedback on applicant work aptitude and team compatibility.
• Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
• Teamed up with managers and executives to assist in evaluating and improving performance of direct services, contributing to strategic program planning and development.

Brooklyn, New York, United States

• Maintained knowledge of regulatory requirements, to include accrediting bodies, federal, state and local requirements, as well as Maximus' policies.
• Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
• Appointed as main corporate office contact, handling all questions and issues from customers and vendors.
• Reviewed project requirements to uncover bugs and vulnerabilities, solving production issues within two weeks.
• Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
• Resolved all issues efficiently and built excellent client rapport, which led to enhanced customer satisfaction ratings.

Bronx, New York, United States

• Referred families to shelters, legal resources and educational programs.
• Ordered medical information to complete SSA files.
• Incorporated claimants disability to achieve action plans and strategies.
• Interviewed claimants and witnesses to gather factual information.
• Maintained a active load of 50 more claimants.
• Conducted day-to-day administrative tasks to maintain information files and process paperwork.

New York, New York, United States

• Maintained accurate records and confidentiality of claimant documents and case manager notes.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Developed team communications and information for team meetings.
• Stayed up to date on references, card catalogs and automated information systems to teach and educate patrons.

Chantilly, Virginia, United States

• Summarized all key information regarding investigation into detailed report.
• Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
• Analyzed large amounts of data to find patterns of fraud and anomalies.
• Maintained excellent attendance record, consistently arriving to work on time.