Andrew Crook Email & Phone Number

Mandeville, La, Us

Talent Acquisition Specialist - Building talent pipelinesBringing broad HR leadership perspective to this hands-on talent acquisition role for one of the largest solar providers in the U.S., I acted as a strategic partner to executive leaders to facilitate growth enablement at scale by filling the talent pipeline.This is an exciting time for the solar industry. I’m proud to be part of scaling an organization at the forefront of the clean energy industry that is helping families to lower their costs. KEY RESPONSIBILITIES & CHANGE INITIATIVES: ►Create and manage the full lifecycle of the talent acquisition processes to capture coveted executive and IT talent in order to build new growth-enabling capabilities and drive key corporate initiatives. ►Partner across the organization with business leaders, hiring managers, and HR partners to meet the organization’s needs through talent strategy. ►Adapt quickly to the rapidly changing staffing business requirements, cultivating a nimble organization that can adjust in real time to the competitive landscape. ►Prioritize the wellbeing of people – by fostering a culture of inclusion and facilitating a more human-centered candidate experience and a bias-free hiring process. ►Facilitate and support a smooth post-merger transition of Sunpro into ADT, which is key to ADT’s continued growth. SKILLS LEVERAGED: Human Resources / Talent Strategy / Talent Management / Complex Recruiting & Selection Programs / Workforce Strategies / Stakeholder Management / Analytical Skills / Interpersonal Skills / Compensation & Benefits / Employer Branding / Employee Relations / Labor & Employment Law / Candidate Experience / Business Process Improvement / Cross-Functional Collaboration / Diversity & Inclusion

HR consulting services operation offering a full gamut of HR consulting and outsourced recruitment services to education groups in Asia. Services include HR process implementation; policy development; compensation and benefits review, analysis, and strategy; L&D, employee training program development; employee retention strategies; and the management and development of best practices across the full recruitment value chain—from employer branding and recruitment channel development to candidate selection and onboarding.

Partnering closely with the top executive team, I led the Human Resources function for 250 expat employees dispersed across 7 schools and corporate offices. Leading 7 direct and 8 indirect reports, I built a high-quality talent pipeline and maximized retention, improved compensation and benefits while reducing costs, and streamlined all core HR processes across 7 schools.KEY CAREER SUCCESSES: ►Built a market-based compensation and benefits package and homogenized it across all organizational units, leveling standards, minimizing budget waste, and maximizing employee satisfaction and retention rates. ►Delivered more-comprehensive healthcare coverage with a significant cost reduction by capitalizing on economies of scale. ►Improved company’s ability to attract top talent and secure quality educators by strengthening the onboarding process and communication with prospective foreign hires.►Navigated the complexity of Chinese labor laws to ensure employees’ rights were protected to keep litigation risks low.SKILLS LEVERAGED: Talent Strategy / Recruitment / Organizational Development / Corporate Strategy / SOPs / HR Policy Development / Compensation & Benefits / Employer Branding / Employee Relations / Conflict Management / Legal Compliance / Labor & Employment Law / Cost Control / Employee Satisfaction / Employee Retention / Business Process Improvement

Mclean, Virginia, Us

With a broad HR leadership mandate across the U.S., China, and Singapore and as the most senior operations leader for the Shanghai office, I enabled profitable international expansion, created a centralized HR hub, and maximized cost efficiencies. KEY CAREER SUCCESSES: ►Cut through employment law red tape, navigated hiring markets, and mastered cultural hiring practices in 3 distinct countries, enabling company to break through into North American and APAC regions. ►Built global network of 150+ contractors to cost-effectively manage project ebb and flow and tap into specialized talent to expand business potential. Spearheaded an internship program that created a pool of talent from across the globe.►Turned around sales underperformance by strengthening sales force capabilities in the U.S. and Singapore.►Centralized all HR functionalities by introducing a management system that enabled remote control over American and Singaporean subsidiaries and streamlined record keeping, compliance, payroll, benefits, and PTO tracking.►Insourced all recruitment activities to strengthen the talent acquisition process and retainability in a cost-effective manner—saving 30K per new hire. SKILLS LEVERAGED: Talent Management / Talent Acquisition / Performance Management / Succession Planning / Organizational Design / Employee Relations / Training & Development / Compensation Administration / Multi-Country HR / Legal Compliance / Capability Building / Cross-Cultural Communication Skills / Cross-Cultural Team Leadership / Operational Excellence / Turnaround Strategy / Shared Services / Human Resources Information Systems (HRIS)

Washington, Dc, Us

With HR oversight over 15 schools and corporate offices in the U.S. and China, and leading a team of 8 direct and 17 indirect reports, I built a revenue-generating engine to offset recruitments costs and refined the talent acquisition processes. KEY CAREER SUCCESSES: ►Overhauled recruitment policies and procedures to control recruitment costs and attract high-caliber talent, strengthen the talent pipeline, and improve time-to-fill goals. ►Created a revenue-generating recruitment firm, Goglobaljobs.com, to place candidates in other schools. Funds offset all job ads and recruitment site memberships and reduced labor budget by double digits.►Improved contract renewal rates by fostering cross-cultural collaboration between leadership and foreign staff. ►Spearheaded a sophisticated, centralized Applicant Tracking System (ATS) to manage and house candidate data across multiple global locations and synergize hiring efforts. ►Unlocked revenue-generating opportunities by supporting business development efforts as face of the company in meetings with educational ministries and universities.SKILLS LEVERAGED: Talent Pipeline Development / Expatriate Management / Employee Benefits Design / Employee Relations / Disciplinary & Grievance Procedures / Performance Management / Policy Compliance / SOP Development / Policy Development / Revenue Growth / Cost Reduction / Applicant Tracking Systems / Operational Streamlining / Human Resources Leadership / Presentations & Public Speaking / Government Relations

St Louis, Missouri, Us

In this operational leadership and P&L-responsible role, I led two experiential retail operations with 3 direct and up to 40 indirect reports and $6M in annual revenue to consistently overdeliver on KPIs. KEY CAREER SUCCESSES:►Ranked at the top companywide in customer satisfaction scores, consistently led the region in sales performance, and achieved high levels of employee satisfaction with below-average employee turnover rates.►Tapped as a top performer to open a new retail unit at the Washington Nationals park, multitasking operational leadership activities at two locations simultaneously. ►Built brand through organized charity and community engagement events, forming strategic partnerships with the National Institute of Health, Children’s Hospital, Walter Reed, and sports teams such as the Washington Capitals and the Redskins.SKILLS LEVERAGED: Company Vision Implementation / Corporate Social Responsibility / Profit & Loss Analysis / Strategic Planning / Team Building / Operational Excellence / Key Performance Indicators / Performance Management / P&L Responsibility / Operational Leadership / Employee Satisfaction / Employee Engagement / Employer Branding

Parsippany, New Jersey, Us

With broad operational leadership oversight, I steered a 100-employee retail store with special focus on managing the HR function. I led my team to consistently meet or exceed HR KPIs related to staff turnover, position fill time, and employee satisfaction. SKILLS LEVERAGED: Operational Excellence / Customer Service / HR Planning / Recruitment / Learning & Development / Performance Management / Compensation & Benefits / Employee Relations / Labor Relations / Compliance / HR Policies & Procedures / Team Building / Onboarding / Terminations / Employment Law / Workplace Safety

Led a retail operation located in a lower-income neighborhood to become a respected pillar of a highly diverse community. With full P&L responsibility, instituted a culture of excellence, customer service, and respect for diversity and inclusion within this sports and athletic store. SKILLS LEVERAGED:Diversity & Inclusion / Operational Leadership / P&L Responsibility / General Management / Human Resources / Team Building / Performance Management / Community Relations

Certificate, Strategic Human Resources Leadership

Bachelor'S Degree, English Communications

Associate'S Degree, Communications

High School, Virginia High School Advanced Studies Diploma