Andrew Biggart Email & Phone Number

Sydney, New South Wales, Australia

I am the single technical contact point for my client base which includes include all members of the Australian financial markets ecosystem - global investment banks and brokers/clearers, buy-side and sell-side firms, data vendors, ISVs, network service providers and managed service providers. Using my skills and knowledge of ASX products, services and technology, I support my customers on all technical and operational issues across the full ASX product suite, guide them through ASX-driven change and manage ASX's response to customer-driven changes. I manage the relationship with my clients from low-level technical staff up to C-suite.

Sydney, Australia

Using my deep understanding of ASX technical services, I promote these products and services to ASX’s existing client base as well as finding new business in the Australian financial markets. I am the single commercial point of contact for my client base which includes include all members of the Australian financial markets ecosystem - global investment banks and brokers/clearers, buy-side and sell-side firms, data vendors, ISVs, network service providers and managed service providers. I manage the relationship with my clients from low-level technical staff up to C-suite.

London, United Kingdom

Sole representative of the ASX in Europe. My role was primarily developing business, bringing new participants to ASX’s futures and equities markets and to ASX’s technical services ecosystem. Target customers included AIMs, funds, proprietary trading firms, software and data vendors and managed service providers.Working through ASXs partners such as brokers/FCMs, ISVs and other vendors, I identified and engaged prospective customers, explained ASX’s value proposition and crafted deals to convert them into paying customers.

Sydney

Working in the ASX Trading and Technical Services areas as a technical resource to the business development team, I provided technical assistance to the sales process and architected exchange connectivity solutions for new and existing clients. Particular areas of focus included colocation in the ASX datacentre for low latency exchange access and customer connectivity over ASX Net for access to ASX products and latterly 3rd party service providers.The role entailed working with the sales team and internal technical teams to deliver customer solutions and new products over ASX technical infrastructure. Also working to fill gaps in ASX's technical services offering and scoping improvements/enhancements.

Sydney, Australia

Launched Systematic Digital Marketing, one of the first CPL (cost per lead) agencies in Australia. We are an online marketing agency specializing in B2C lead generation through social media advertising. Currently focussing on clients in the financial markets vertical - mortgage broking and debt consolidation.I ran the business, managing all aspects of campaign management on Facebook and Instagram. Creation of ad campaigns, sales copy and funnels. Testing and optimization of ads and funnels using Unbounce and LeadsHook to maximize targeting, ad effectiveness, lead conversion rates and ultimately ROI for our clients.

Sydney, New South Wales, Australia

Providing IT infrastructure support for Goldman Sachs Sydney office. Infrastructure supported includes HP rack-mount and bladesystem servers, Dell rack mount servers, Netapp and Hitachi HDS SAN filers, Quantum VTL and physical tape library, Brocade FC switches and others.Windows and RHEL sysadmin. Specialising in Linux systems support including provisioning, maintenance, config management and administration including bash scripting and performance tuning servers for HFT.Exchange connectivity. Infrastructure/OS (RHEL) and application support of vendor trading platforms; Sungard, and Orc on the ASX 24 derivatives market and FlexTrade on the ASX Trade equity market. Specialist in SFE and ASX connectivity.ITIL Practitioner certified.

Sydney, New South Wales, Australia

Senior technical consultant. Providing 2nd and 3rd level support for Patsystems customers across Asia and the US across all derivatives markets in those regions.Supported patsystems' trading applications running on Windows, Linux and OpenVMS platforms.Tasks included new builds and onboarding of new clients and exchanges, and incident and problem management on existing systems.

Started on the GL Trade Helpdesk in London. Worked in various roles including end-user application support, server application support, project management and customer relationship management. PRINCE2 certified.The job role included implemention and support of the GL Trade electronic trading platform which ran on Solaris and Linux servers and Windows PCs. In later years, I worked more on *nix server systems support and third party software support for tools/platforms including RSA Authentication Server software, Apache/Tomcat and Nagios.

Sydney, Australia

Working in the Logistics and production control team, which was responsible for inventory management, production scheduling and other logistics functions within the Capral aluminium sheet rolling mill.While I was working in the role, the mill achieved a record 95% on-time delivery of customer orders and was consistently over 90%.

Be, Mechanical Engineering

Activities and Societies: MUGS (Mechanical Undergraduate Society) - Secretary 1995

Education record