 Provide exceptional customer experience by fully assisting clients in strategising and implementing innovative branding and marketing campaigns aligned to their company mission and vision. Proactively systemise all internal processes to increase the turnover rate of delivery to customers, examples include improving website turnover from 3 weeks to 1 week and Adwords campaigns from 5 days to 2 days. Devise and implement creative training modules and syllabi for clients and public seminars including maximising social media marketing to generate more leads, using content management system as a part of the marketing funnel, utilizing Google Adwords advertising to boost lead generation, using Search Engine Optimisation and utilising user engagement optimisation to further enhance loyalty. Successfully implement numerous SEO projects on First Page for high demand keywords on various niches for high profile clients such as Happy Penguin Water Filters & Water Dispenser, Dog Food Singapore, Cashflow Game Singapore, YourPianoLessons, YourJoomlaTraining and Easy Wash Laundromat. Productively implement Google Adwords advertising with high quality score (8-10) and CTR (5-10%) through various optimisation techniques. Actively expand the range of services and specialisation offered to the market including web development, graphics design, business solutions, integrated solutions and training services to drive business growth.  Develop and launch key corporate and e-commerce websites using WordPress, Joomla and Magento while also utilizing social media marketing to increase business awareness and recognition.  Created and delivered innovative SEO, paid advertising and analytics solutions to SMEs and MNCs for prestigious clients including Singapore Polytechnic, Seraya Energy, Lunch Actually, Direct Asia Insurance and Marie France Bodyline Slimming.

Consultant to Digital Marketing Strategy and Execution

 Provide creative online and offline marketing solutions to help increase the customer base and customer engagement Organised Ski & Snowboard events to promote and improve customer retention. Proactively systemise all ski & snowboard curriculum to increase customers’ ski or snowboard progression and satisfaction Clocked up to 600 ski & snowboard teaching hours with over 1000+ customer engagement Effectively lead the instructor team in aligning ski & snowboard teaching curriculum Provide monthly meet up and training to help improve internal ski & snowboard instructors standards Successfully helped the team maintain operational safety standards of the indoor sloop to ensure customer safety

 We provide Financial Education to individuals who want to create multiple streams of income for themselves through business, real estate and investments. Established and launched the largest Cashflow game club in Singapore, facilitating the Cashflow game 400+ times in 5 years. Administer excellent customer service by fully assisting and training 1000+ clients wishing to pursue financial freedom. Coordinate and conduct Cashflow game events and training seminars for corporate clients ensuring all activities run smoothly and efficiently.  Develop and implement key marketing strategies to increase business awareness and recognition. Remain up-to-date on the latest industry trends to offer the appropriate services and increase awareness.

Develop your online marketing strategy to boost your sales and get the best ROI through your Internet presence by SEO, PPC & SMM.

 Created and implemented strategic marketing and branding plans to increase sales for Forex Automated Trading Software (EA), including developing all brand and marketing materials. Quickly and efficiently assembled the company’s system infrastructure to ensure optimal business success.  Strategically integrated lead generation, a website, event management, CRM and a customer engagement system for an integrated solution. Developed strategic campaigns to increase brand recognition and revenue streams. Presented brand positioning for the organization's first communication campaign. Conducted qualitative and quantitative research to help guide new creative efforts.

 Collaborated with senior management and doctors in implementing process improvement initiatives in the hospital, particularly improving the utilisation rate of the operating theatres to reduce waiting times. Worked under minimum supervision to understand business processes/requirements, analyze business problems and translate them into specific system requirements to find cost effective solutions to meet business needs.  Utilized strong analytical and conflict resolution skills to identify, track, report and resolve critical issues in a timely manner; utilized strong problem solving and creative/critical thinking skills to understand business needs and translate them into innovative solutions. Recommended changes in development, maintenance and system standards to senior management and key stakeholders. Consistently exceeded expectations ensuring projects were on time, compliant to standards and met business needs.

 Provided outstanding client support by assisting and dealing with IPOs, bond issuance, M&A and valuation analysis. Cultivated exceptional relationships with top tier brokers, hedge funds and clients to increase client retention and loyalty and ensure continued revenues Strategically evaluated economic factors and conducted industry trend analysis to develop optimal solutions to ensure continued growth.