Led data analysis projects for the Software Development and Platform Implementation teams at a company which offers medical review services to healthcare companies around the world; Developed, tested, and deployed local- and cross-business reporting tools to measure profitability, employee performance, platform reliability, and volume/revenue trends; Created client-facing reporting tools to measure SLA compliance, billing accuracy, and regulatory adherence

Continued work after ExamWorks acquired Advanced Medical Reviews. In addition to responsibilities before acquisition, I took lead on implementations during platform rollouts with a focus on operational continuity and ease of use. Customized platform to local business, corporate, and client specifications with a focus on data reportability. Conducted gap analyses to guide short- and long-term future platform development.

Active member of the Information Systems team; worked closely with members from every department to ensure all staff and clients experienced positive results with our software and related systems. Troubleshooting, investigation, and resolution of complex technical issues in the most efficient way possible.

Managed 10 employees who were coordinating comprehensive medical reviews. Created processes to ease and automate new employee training during a period of rapid expansion.

Worked alongside medical doctors, nurses, company management, and fellow operations staff to conduct high-quality medical reviews. Developed and led multi-week training programs for new and promoted employees. Taught introductory Excel class.

Digitized the school’s registration, class scheduling, billing, and grade reporting processes with a focus on reportability and ease of use. Coached educators on how to use technology tools in- and out-of-class.

Taught Science, Math, and introductory computer programming to students ages 4-14; Led a running group for students and parents