Andrew Channing Email & Phone Number

Highly organized and people-oriented technologist with a reputation for both fast-learning and compassionate support. Demonstrated success providing troubleshooting and resolutions of hardware, software, and systemic issues on-site and remotely. Experience includes working closely with clients of all skill levels with their computers, in classrooms, seminar rooms and research labs, supporting computing resources, media-related technologies, applications, operating system and hardware problems for large university environments. Uses exceptional interpersonal, communication and empathetic approach to any problems while prioritizing trust and relationships with teams and clients.WORK EXPERIENCE:I have worked in technology since 2015, providing various forms of on-call support and long term management to projects and part-time personnel. In what is often a highly technical and experimental computing environment, I am often expected to learn new programs and technologies as issues arise, requiring me to be a quick learner and calm under pressure.I have cultivated the hard technical skills of Active Directory management, IBM BigFix asset management, O365 and Office Suite, Windows/Mac/Linux OS, mobile OS, computing imaging, computer deployment, printer management, and long term project management. In addition to this, I also have a strong knack for AV and media technologies.I also regularly make use of my natural customer service skills and empathetic nature to foster universally positive relationships with all clients, gaining a reputation of respect and quick action through valuing their issues.OTHER EXPERIENCES:Outside of my technical work, I am also a screenwriting hobbyist and freelance photographer and have been so for over 6 years. I am experienced in portraiture, fine art, and documentary photography. This has helped me also gain expertise in Adobe Suite products, with Photoshop, Lightroom, Bridge and Camera Raw being the applications I feel most strongly in particular.Additionally, from studying Education as my undergraduate degree and working in child volunteer work for years, learning and growth a passions of mine I always try to express in my work as appropriate.

Listed skills include Final Cut Pro, Microsoft Office, Painting, Carpentry, and 12 others.

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  Boston University

  Bachelor Of Education (B.Ed.)