Andrew C. Email & Phone Number

Seoul, Kr

As a Senior Program Manager at Alticast, I drove complex engineering programs and account management initiatives, aligning project execution with customer goals and go-to-market strategies. My role involved acting as the key liaison between clients and cross-functional teams in the cable, satellite, and ATSC broadcasting sectors. I provided strategic leadership to both local and offshore teams, ensuring collaboration and alignment with project objectives. I also facilitated program review sessions focused on cost, schedule, and performance metrics to drive continuous improvement.I managed programs with revenues ranging from $150K to $4M, significantly contributing to our overall business growth. My oversight of projects and support services accounted for a substantial portion of Alticast’s North American revenue, enhancing our market position and profitability.

Armonk, New York, Ny, Us

At IBM, I drove the implementation of engagement processes for distinguished engineers and subject matter experts during critical incidents, ensuring timely and effective responses. I established tracking and reporting systems, including outcome assessments, to maximize our operational effectiveness. My efforts led to standardizing methods that optimized storage service delivery and infrastructure setup, resulting in improved efficiency.

Armonk, New York, Ny, Us

As a Senior Product Manager, I developed and refined product roadmaps for an enterprise storage reporting product, leveraging competitive intelligence and market trends. Collaborating across corporate divisions and with third-party vendors, I enhanced synergies that improved functional integration and marketing strategies. I built strong relationships with Independent Software Vendors (ISVs) for embedded software components, significantly boosting sales performance through impactful product demonstrations and engaging discussions with global sales teams and clients.

Reston, Virginia (Va), Us

Managed conversion of billing and OSS systems for client (wireless carrier). Reconciled accounting results, identified program defects, and proposed integrated solutions.

Researched, identified and established requirements for expanding current product lines and introducing new products. Contributed to pricing strategy for three product lines; call routing, address validation and billing interface.

Masters Of Technology Management

Bachelor Of Science - Bs, History