Andrew Chiappetta Email & Phone Number

[Project Management and Non-Profit Leadership] o Direct events and fundraisers for a non-profit organization focused on helping HIV/AIDS services organizations; social service organizations, and youth enrichment programs; LGBTQ issues. o Solicited donations for organizational funding and silent auctions. o Find venues and attain sponsors. o Volunteer to marketing efforts, announcement flyers, and social media blasts. o Continually increased visibility by promoting the importance of the organization. Select Accomplishments:- Served as a member of the By-Laws Review Committee, the function of which was to define state and federally compliant policy changes for the operations of the organization.- Elected to serve on the Board of Directors (2011-2012), overseeing administrative operations of the organization.- Contributed to the fund raising efforts yielding over $2,000,000.

*** Five staff members including both co-founders ***[Strategic Planning] o Suggested changes or improvements to current real estate investment plans based on in-depth research in New York and New Jersey rental marketo Identified the investor's strengths and weaknesses (best property types), finding areas for expansion and presented analytical data documenting advantages of implementing strategieso Interacted closely with investors and their property management representatives to confirm assumptions included in development forecasts and financial models[Business Development] o Managed strategic partnership with Americo real estate investors in the New York, New Jersey areao Assisted in implementation of permission marketing strategy, creating an opt-in E-mail distribution list of 1.5 million subscribers, generating over $100,000 per month in advertising sponsorships of e-mail newsletterso Advertising agencies collaborated with include: ForRent.com, Zillow.com, HomeandLand.com, and Realty Network[Market Analysis] o Conducted detailed market research, property research, and location analysis o Due diligence reports including the potential threat of title issues including invalid foreclosures, and clouded properties subject to liens o Analyzed rental and leasing property trends

- Consultative B2B and B2C Technology Sales Professional*** Responsible for a staff of 7 technicians and 8 customer service representatives ***[Operations and Management Functions]o Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedureso Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing changeo Meets financial objectives by forecasting requirements; reviewing annual budget; scheduling expenditures; analyzing variances; initiating corrective actions; analyzing KPI’s including P&L, sales reports, payroll reports, and store scheduleso Meet sales objectives by instilling passion and direction through coaching and development of a cohesive team; use and teach consultative selling style Select accomplishments: - In less than two years, increased average daily dollars per transaction (DPT) from $68 to $96. - In less than two years, increased customer satisfaction survey results from 75% to 94%. - In less than two years, increased yearly sales from $1,200,000 to over $2,000,000.

- Consultative B2C Technology Sales Professional*** Responsible for managing a department staff of 12 employees. ***[Retail Management]o Meet financial objectives by reviewing annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. [Visual Merchandising]o Worked on store displays; ensured merchandise is clean and ready to be displayed; ensured promotions are accurate and merchandised to the company’s standards; ensured pricing is correct.[Strategic Planning] o Designed, implemented, and managed a rewards program designed to increase sales of extended service plans and attachments to saleso Utilized sales figures to analysis data for forward planningSelect Achievements:- Increased the sales of extended service plans from an average of 14 plans per week to over 60 plans per week. - Increased efficiency of department maintenance including setting planograms and blocking by teaming specific tasks to team members most efficient at task with team member needing improvement in task.[Volunteer Opportunities within Organization] * Volunteer spare time to Heroes & Helpers program, United Way, and Points of Light.

Old Bridge, Nj

General sales and customer service.

Carlisle, Pa

CARES provides specialized family support for homes provide supervision and care for children with physical, mental, behavioral or emotional needs. Children being cared for in level three homes require the most extensive daily care, including health related care such as tube feeding, and interventions related to mental health concerns, including behaviors that may pose a risk to self or others that require additional support and supervision. * Provided positive emotional control and discipline training to Level 3 foster children. * Conducted analyses of training for high-risk children to identify strategies to improve processes for future events. * Trained, monitored, and supervised volunteer and staff performance to improve services. * Scheduled and coordinated the efforts of over a dozen volunteer workers to achieve goals.

* Managed five technicians in the field Secure Telecommunications through broadband line of sight Microwave radios and fiber optic networks. * Provided turn key solutions to all customer needs, by providing voice/data transport on private fiber optic network, line of sight microwave networks, PBX, ACD, IVR, UPS, Voice mail, Multiplexers, codecs, and video systems, designed, installed and maintained by General Dynamics. * Responsibilities consisted of: project planning, site surveying, transport / access design, system implementation, budget planning and consulting with customers.* Supervised operations and maintenance on a $25 million automated telecommunications control facility. * Installed, maintained, and monitored data and voice circuits through Unix and Windows based terminals and management systems. * Repaired and installed both copper and fiber optic cabling and equipment. * Tested and ran diagnostics on circuits ranging from DS0 to T1 using BERT’s and other test equipment. * Performed day-to-day operations and maintenance on satellite earth terminals, RF modulators, and multiplexers.

Responsible for developing materials for training and operations. Civilian equivalent of copywriter, in-house print specialist and print layout manager. Upgraded training curriculum and methods, cross-trained personnel in job duties resulting in lower supervision requirements and a significant savings and time and money. Developed training modules across 25 Military Occupation Specialties. Developed a custom training and development database for tracking training. Responsible for overseeing the training of approximately 1000 people through 4 training NCOs at any one point in time. Conducted lessons learned evaluations for training operations. Still responsible for job specific duties.

Doctor Of Business Administration, Business Administration And Management, General

The Doctorate of Business Administration (DBA) is a professional practice doctorate, concerned with researching real business.

Master Of Business Administration (M.B.A.), Business, Management, Marketing, And Related Support Services

The Masters of Business Administration (MBA) program provides training in business for students interested in understanding the working.

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

The Bachelor of Science in Management (BSM) degree program is designed to develop the professional knowledge and skills of general.

Associate Of Arts (Aa), Real Estate Marketing