As a Support Specialist at axe creatives, I provide technical support and network administration for a variety of clients in the information technology and services industry. I have successfully resolved complex issues, implemented security measures, and maintained network performance and availability for multiple projects and contracts.I have a Bachelor of Science in Computer Systems Networking and Telecommunications from Farmingdale State College, where I gained valuable knowledge and skills in computer networking, active directory, Windows 10 11 , and other relevant technologies. I also hold a CompTIA Security+ certification, which demonstrates my proficiency and expertise in cybersecurity and network security. I am passionate about learning new technologies and staying updated on the latest trends and developments in the IT field.