Andrew Mcdonnell Email & Phone Number

Dublin, County Dublin, Ireland

During my time working at Dunnes Stores, I gained valuable experience in a fast-paced retail environment that honed my time management, teamwork, and customer service skills. As part of the team, I played an integral role in ensuring our section was consistently organized, well-stocked, and visually appealing to customers. I was highly committed to completing tasks on time, and I was always focused on meeting deadlines to ensure operations ran smoothly without any delays.A key part of my role involved managing stock levels. I regularly took stock counts and ensured that inventory levels were accurate. Whenever I noticed discrepancies or potential issues, I promptly reported them to my manager to ensure any problems were addressed quickly and effectively. This attention to detail helped maintain the integrity of our stock and contributed to a seamless customer experience.In addition to my operational duties, I was also involved in training new staff members. I took pride in helping them integrate into the team quickly and effectively, ensuring they understood store procedures and felt confident in their roles. My approach to training emphasized communication, teamwork, and a customer-first mentality, helping to ensure that new employees were well-prepared and able to contribute positively to the store environment.Customer service was another key aspect of my role, and I excelled in addressing customer inquiries and concerns. Whether it was assisting with product questions, resolving complaints, or offering guidance, I consistently maintained a professional and friendly demeanor. I found it rewarding to resolve issues in a way that left customers satisfied, helping to build positive relationships and customer loyalty.

Galway, County Galway, Ireland

During my time working as a Barback at The Galmont Hotel & Spa, I gained invaluable experience in a high-pressure, fast-paced hospitality environment, particularly during large events such as weddings and university balls, where hundreds of guests were in attendance. I thrived under these demanding conditions, consistently maintaining a calm and focused demeanor to ensure the smooth operation of the bar and the satisfaction of every guest.My primary responsibility was to support the bar staff by ensuring there was always an adequate supply of stock, including beverages, garnishes, and glassware. I kept a close eye on inventory levels throughout the event, quickly replenishing anything that was running low to ensure the bar could continue to serve customers without interruption. This required me to be highly organized and proactive, anticipating the needs of the bar team and reacting swiftly to any potential shortages.In addition to stock management, I played a key role in ensuring that customers had an exceptional experience. I worked behind the scenes to maintain a clean, well-organized bar area, and I was always ready to assist the bar staff with anything they needed. Whether it was restocking ice, clearing empty glasses, or preparing supplies for the next round of orders, I was always on my toes, making sure everything ran efficiently.My ability to work under pressure and prioritize tasks ensured that the bar operations went smoothly, even during the busiest times. I was also attentive to the guests' needs, ensuring they were satisfied with their service, which contributed to a positive and enjoyable atmosphere at all times.

Bachelor Of Commerce - Bcom, Business, Average Grade Of Year 1 - 64% (2.1) Expected Grade Of Year 2 - 1.1

Since starting my studies at the University of Galway in September 2023, I have fully committed myself to excelling in my coursework.

Leaving Certificate, Completed Leaving Certificate In June 2023 Receiving 499 Points

During my time at Newpark Comprehensive School, I was an engaged and enthusiastic student, always eager to learn and challenge myself.