Andrew Codling work email
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Andrew Codling personal email
Leader of a fantastic team of technical specialists covering all aspects of our IT operations - Platforms, applications, Service Desk, Desktop support, networks, data centres and more.IT Application and platform owner and budget holder for ERP, CRM, ITSM, ITAM, Collaboration & Communications platforms, networks, server and data centre infrastructure. Responsible for Unified Comms services, mobile telephony and integrated solutions. Member of the IT Senior Leadership team and IT technical design and engagement boards. Budget management, people management, recruitment, retention and development. Working alongside our procurement, property and finance teams to procure, deliver, support, manage and develop strategy and solutions to accelerate the business.
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It DirectorZellis Apr 2023 - PresentBristol, England, GbLeading a fantastic team in a fast-paced, constantly evolving organisation. -
Interim Head Of ItZellis Sep 2022 - Apr 2023Bristol, England, Gb
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Head Of Corporate ItZellis May 2021 - Sep 2022Bristol, England, GbManaging exceptional people responsible for IT Service Desk, Desktop support, Infrastructure, Datacentres and Enterprise platforms supporting colleagues across the UK, Ireland and India.
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Head Of It Applications & Development And Service Desk/Desktop SupportZellis Dec 2020 - May 2021Bristol, England, GbResponsible for and managing a fantastic team looking after colleague IT support (Service Desk/Desktop support teams), IT Applications & Development (ERP, CRM, ITOM, ITAM), our MS365 ecosystem (Sharepoint, Endpoint manager, Office apps, PowerApps, Flow, PowerBI, Teams), Unified Comms services, printing services and a range of 3rd party cloud provider relationships.
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Interim Head Of It Applications & DevelopmentZellis Mar 2020 - Dec 2020Bristol, England, Gb
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Servicenow AdminstratorZellis Oct 2019 - Mar 2020Bristol, England, Gb
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Prison Custody OfficerSodexo Jan 2019 - Sep 201992866 Issy Les Moulineaux Cedex 9, FrPrison Custody officer working in the UK's only Male & Female combined prison. -
Lifeguard & Swimming TeacherVivacity Peterborough Culture And Leisure Sep 2018 - Dec 2018 -
Group Operational Support Systems ManagerClaranet Aug 2015 - Jul 2018London, England, GbManagement of a team of 13 developers and Systems Engineers supporting our IT Service Management platform (ServiceNow) and a number of our internal provisioning platforms. Working across all ITIL disciplines and business functions, the team delivers solutions to the Claranet group of companies in the UK and across Europe focusing on solutions which scale to meet key business targets. -
Servicenow Team LeaderClaranet Apr 2014 - Aug 2015London, England, GbManagement of a team of 6 ServiceNow developers responsible for the platform implementation and development at Claranet.Working across all ITIL disciplines and business functions, the team delivers solutions to the Claranet group of companies in the UK and across Europe focusing on solutions which scale to meet key business targets. Recent significant projects include the end-to-end build and deployment of the platform for 2 European groups, customer order ticketing and integration with a number of internal provisioning and management systems. I've also been responsible for a number of key platform updates to re-engineer aspects of the system to resolve long-standing issues and the re-integration of the platform with a number of internal and customer facing platforms to meet continual improvement initiatives.
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It Service Improvement ManagerImperial College London Aug 2007 - Apr 2014London, GbResponsible for identifying and managing Service Improvement projects and initiatives within ICT. Responsible for operational performance reporting design and delivery, trending and analysis to meet SLA targets. Assessments of performance against KPI measures.Lead developer on the implementation of the ServiceNow platform used by a number of departments across the College including ICT, Finance, Library services. -
Desktop Support SpecialistImperial College London Mar 2005 - Aug 2007London, GbProviding 2nd Line Desktop support to staff and students covering Windows, Mac and Linux desktops, servers and software.
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National Operations AnalystTelewest Business Mar 2004 - Mar 2005Responsible for the development of in-house fault and request management systems to improve customer support. Responsibility for all Management reporting relating to Business Data customer faults.Identification of Service Improvement initiatives and subsequent management and implementation.
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Technical Support AnalystTelewest Business Mar 2003 - Mar 2004Technical Support for Business Data customers. Covering Dialup, ISDN, ADSL in WAN and LAN configurations. Support of customers using web portal and email platforms.
Andrew Codling Skills
Andrew Codling Education Details
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University Of HullComputer Science -
Bourne Grammar School
Frequently Asked Questions about Andrew Codling
What company does Andrew Codling work for?
Andrew Codling works for Zellis
What is Andrew Codling's role at the current company?
Andrew Codling's current role is IT Director.
What is Andrew Codling's email address?
Andrew Codling's email address is an****@****t.co.uk
What schools did Andrew Codling attend?
Andrew Codling attended University Of Hull, Bourne Grammar School.
What skills is Andrew Codling known for?
Andrew Codling has skills like Itil, It Service Management, Incident Management, Service Delivery, Active Directory, Management, System Administration, Service Desk, Windows Server, Cloud Computing, Service Management, Prince2.
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