Andrew Coghlan Email & Phone Number
@grandandtoy.com
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Who is Andrew Coghlan? Overview
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Andrew Coghlan is listed as Regional Sales Leader at TELUS Business, based in Greater Ottawa Metropolitan Area, Canada, Canada. AeroLeads shows a work email signal at grandandtoy.com and a matched LinkedIn profile for Andrew Coghlan.
Andrew Coghlan previously worked as Lead Consultant & Founder at Optimize Growth Ltd. and National Director, Technology Sales & Inside Sales at Grand & Toy. Andrew Coghlan holds Business Administration And Management, General from King'S University College.
Email format at TELUS Business
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AeroLeads found 1 current-domain work email signal for Andrew Coghlan. Compare company email patterns before reaching out.
About Andrew Coghlan
20 years of senior leadership working with and for Fortune 500 companies in various industries in Sales & Service Capacities. In depth experience strategically winning in the marketplace selling business & consumer solutions (Hardware, Wireless, SaaS, Cloud) with growth plans up to $ 200M, while prudently managing Multi-million dollar P&Ls. Proven track record leading teams through evolutionary changes. Excels as a positive-thinking agile leader who shares success with others and assumes positive intent. 4 key areas of expertiseTeam Leadership - Optimizes sustainable success strategies with both virtual and live teams. Promotes compelling long term vision, while consistently acting on shorter term tactics with meaningful and challenging goals. Links corporate priorities to the intrinsic motivations of employees. Strong ability in finding and developing multi-cultural talent. Believes that leaders don't create FOLLOWERS, they create more LEADERSSales Management- Consistently coaches to improve sales effectiveness. Very comfortable creating and presenting business plans, building & exceeding growth plans, training and on-boarding employees, and leading business transformation initiatives. Leverages quantitative support and analytics to quickly identify practical solutions. Skilled at both strategy and tactical execution. CRM & inside sales savvy, and equally comfortable presenting to c-level executivesCustomer Service & Success- Optimistically pursues difficult challenges in competitive scenarios with a hands on approach to deliver on client promises. Proactive in building strong relationships with key executives and stakeholders. Skilled at improving process to drive key CSAT indicators with a collaborative approach with internal teams. Skilled in white glove key account service management and larger scale inbound/outbound service centre operations. Thrives in dynamic fast changing environments with overlapping priorities which require proactive and tactful solutions to improve overall effectivenessP&L Management- Prudent P&L manager who helps organizations reach ever-higher levels of financial rewards. Energetically drives results in competitive scenarios. Comfortable managing and scaling hyper-growth and cost containment environments. Assumes full accountability for what happens and being the first to invite criticism and personal responsibility. Quality Assurance experience ensures solutions are optimized, while remaining profitable
Listed skills include Customer Experience, Team Leadership, Telecommunications, Cross Functional Team Leadership, and 55 others.
Andrew Coghlan's current company
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Andrew Coghlan work experience
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Lead Consultant & Founder
Specialties: Operational effectiveness, Business Transformation, Change Management, Sales Effectiveness, CRM, Sales Enablement, Salesforce, Coaching/Mentoring, Hiring Talent, Strategic Business Planning, Onboarding, Training, Help-desk, Contact Centre Sales & Service, Enterprise White Glove Service, Multimedia, Employee Engagement, Employee Retention &.
National Director, Technology Sales & Inside Sales
- Reporting to the VP, Canada & the VP, Inside Sales USA, accountable for delivering the technology sales growth number (Hardware, Software, Service Reseller) for Canada in all business segments and verticals, including Healthcare and Federal Government- Achieved double digit growth annually on average over the past 3 years- Responsible for Account.
Director, Business Customer Care
Reporting to the GM Business Development, led a virtual team of 150+ employees and outsourced partners to serve customers in all business segments on voice, email & chat. Successfully executed a strategic plan focused on improving the customer experience, increasing revenue, efficiency and developing new talent. Built an outbound team to serve the small /.
Senior Manager, Inside Sales
Reporting to the General Manager, Business & Consumer Inside Sales, accountable for the delivery of sales revenue ($50M+) and customer experience objectives by leading a team of 130+ front line sales agents and 7+ sales managers. Coached, developed and performance managed to ensure meeting or exceeding all operational objectives including sales.
Senior Manager, Customer Retention
Reporting to the Site Director, Customer Care, recruited & managed and coached 8-9 team managers and over 150 front line customer relations agents in order to meet various corporate objectives and goals. Defined and implemented plans and strategies to improve results in churn, customer experience, productivity, sales and employee engagement. Strategically.
Director, Customer Care (Outbound)
Reporrting to the VP of Customer Care, managed and coached a team of 8 outbound team managers and over 180 outbound customer loyalty agents, partnering with marketing and customer based management cross functional teams to deliver loyalty programs to improve our customer experience and reduce churn
Training Manager, Intensive Coaching Unit
Reporting to the Director of Operations, recruited, managed, coached and developed 25+ training support coaches, built programs and skill based training modules which enabled new hires to deliver best in class results in customer experience, productivity, sales and personal contribution. Facilitated coaching and training workshops to equip the training.
Various Roles Of Increasing Responsibility
Including Team manager customer care, Team Leader, Customer escalation team, High-value customer service representative, Customer service representative
Character-Building
Grocery store clerk; Door to door sales; Manual labour jobs; High-school basketball team (champions); High-school volleyball team (champions); Competitive soccer; Recreational hockey; High-school rubgy team; Student theatre; Rock band; More!
Andrew Coghlan education
Business Administration And Management, General
French As A Second Language & Business Admin - Part Time
Education record
Frequently asked questions about Andrew Coghlan
Quick answers generated from the profile data available on this page.
What company does Andrew Coghlan work for?
Andrew Coghlan works for TELUS Business.
What is Andrew Coghlan's role at TELUS Business?
Andrew Coghlan is listed as Regional Sales Leader at TELUS Business.
What is Andrew Coghlan's email address?
AeroLeads has found 1 work email signal at @grandandtoy.com for Andrew Coghlan at TELUS Business.
Where is Andrew Coghlan based?
Andrew Coghlan is based in Greater Ottawa Metropolitan Area, Canada, Canada while working with TELUS Business.
What companies has Andrew Coghlan worked for?
Andrew Coghlan has worked for Telus Business, Optimize Growth Ltd., Grand & Toy, Rogers Communications Inc., and Experiences.
How can I contact Andrew Coghlan?
You can use AeroLeads to view verified contact signals for Andrew Coghlan at TELUS Business, including work email, phone, and LinkedIn data when available.
What schools did Andrew Coghlan attend?
Andrew Coghlan holds Business Administration And Management, General from King'S University College.
What skills is Andrew Coghlan known for?
Andrew Coghlan is listed with skills including Customer Experience, Team Leadership, Telecommunications, Cross Functional Team Leadership, Customer Retention, Leadership, Strategy, and Management.
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