After a career break, returned to a professional proofreading role, ensuring quality assurance for rapid turnaround of completed documents & reports.Prior to career break, tangible business benefits delivered in Insurance, Banking, Financial Services & BPO sectors:• Delivered successful operational change programme for Brexit readiness (QBE Insurance)• 27% reduction in loans & deposits settlement defects in 6 months (Lloyds Banking Group)• Migration of general ledger to SAP & reconciliations to target platform (Bank of America)• 80% working capital reduction to mitigate balance sheet risk sheet across 8 countries (GE)• 90%+ service levels & 6% productivity in BPO start up by deploying Lean Six Sigma (Genpact)• HR process improvements eliminated 20,000 hours of annual non-value-add activity (UBS)• Created high performing Finance project team (Bank of America) & Black Belt team (Genpact)• 8% productivity gain across branch network through labour & materials efficiencies (GE)• Customer projects to reduce service variability, grow sales & optimise payables (Genpact)• Approval for controls to customer & settlement data systems (Lloyds Banking Group)• General ledger & regulatory reporting for new markets & passported group (Bank of America)• Sale of business unit in Greece, realising gain on sale & optimising tax benefit (GE)• BPO workshops to gain access to new markets, securing external customer contract (Genpact)