Andrew Seale Email & Phone Number

Gravesend, England, United Kingdom

Lamberhurst, Kent, United Kingdom

Francistown, Botswana/Uk

Reporting to the owner of this SME commercial printer, responsible for:• Day-to-day management across all areas of business operations• Monitoring/reviewing operational performance and addressing issues• Ensuring company service levels are achieved always• Leading a team of 15+ staff across sales/production/design/finance/customer/service/admin, etc.• HR and staff performance management incl. reviews and acting where needed• Managing risk and compliance incl. Health & Safety and ensuring relevant paperwork is up to date• Direct sales and key account incl. face-to-face, email and telephone • Customer relationship management incl. liaising at high-level management• Negotiating service contracts, SLAs and KPIs with clients, suppliers and partners • Production and design management incl. approval, allocating resources/staff, logistics etc• Procurement management incl. determining and ordering materials• Project management ensuring delivery to strict time, cost and quality targets• Order management incl. logistic/delivery management and order/quote requests• Procurement and stock management incl. stock inputs and controls• Warehouse and facility management• Marketing incl. web, company social media and traditional advertising channels• Introducing/implementing operational continual improvements, service and products Achievement: Dramatically expanded a loyal customer base; Breaking into additional sectors incl. hospitality, tourism, services and local/national government; Created a team culture of ‘success’ and ‘continual improvement’; Exceeded all targets and KPIs year-on-year; Introduced improved process and expanded add-on services increasing revenue; Drove the business to become the regional leader and 'go-to' supplier.

Francistown, Botswena

A start-up weekly newspaper, reporting to owners responsible for:• Editorial content of the paper incl. print design and layout• Direct advertising sales incl. advertorial, sponsorship and event management • Recruiting, managing and motivating staff across sales, editorial, design, customer service and finance• Undertaking specific key projects across production and design • Ensuring business KPI’s were delivered both accurately and on time• Invoice management incl. creditor and debtor controls• Management reporting incl. keeping accurate records of own and company activitiesAchievements: A critical member of the team responsible for consistently hitting/exceeding circulation and sales targets; Secured critical mass across local advertising making the business self-funding; Grew, managed and worked directly in both editorial and sales tasks.

Journalism Studies, Journalism

HND Journalism Studies

Education record

3 A levels, 8 O levels