Product Manager
Current- Experience managing B2B cloud-based and on-promise email server software, Email App, and handling third-party integrations (software or business cooperation).- Curated user stories and leveraged customer feedback to roll out feature enhancements and introduce innovative functionalities.- Crafted production requirement documents to bridge knowledge gaps, incorporating user stories, feature designs, and comprehensive scopes.- Collaborated with RD, maintenance, sales, and operations, ensuring seamless product rollouts and timely project completions.[Achivements]- Successfully integrated 3rd part software for zero-trust authentication, securing three key government projects and contributing to 12% of the monthly forecast, with growing interest from various clients. - Initiated process optimizations within the waterfall model, laying the groundwork for an eventual Agile transition. Streamlined the burning rate for each development cycle to boost efficiency.- Envisioned and planned data collection capabilities, such as feature click-through rates and interface usage, to refine product strategies.
