Service Delivery Senior Engineer
CurrentIn charge of server operations (operational and technical) for the Austin, TX data-center which holds one of the largest Fuji PACS implementation in Texas for 16 clinics and hosts a PACS environments for multiple hospitals in the central Texas region. Successfully evaluated, planned, implemented, administered and maintained numerous enterprise wide products and solutions using Windows and Linux operating systems. Solely built, maintained, administered, troubleshot and monitored 185+ HP DL and… Show more In charge of server operations (operational and technical) for the Austin, TX data-center which holds one of the largest Fuji PACS implementation in Texas for 16 clinics and hosts a PACS environments for multiple hospitals in the central Texas region. Successfully evaluated, planned, implemented, administered and maintained numerous enterprise wide products and solutions using Windows and Linux operating systems. Solely built, maintained, administered, troubleshot and monitored 185+ HP DL and Dell PowerEdge series servers. Supported and maintained Microsoft Active Directory 2003 Infrastructure, Exchange 2003, Domain Controllers, DHCP, DNS, and WINS etc. Also supported and maintained IIS 5/6, eTrust Anti-virus Enterprise, Patchlink Update and WSUS patch management systems as well as much more. Used CA ServiceDesk ticketing system to monitor, track and provide resolution to issues using ITIL. Served as lead over other systems administrators whom helped perform day-to-day operations. Served as the final escalation point for desktop support group. Trained and managed a number of employees (Systems Administrators) and achieved significant improvements in data-center operations. Show less