Andrew D. Email & Phone Number

Chicago, Illinois, Us

• Portfolio includes automation offerings, API app store, platform analytics, and developer tooling. Solutions utilized by automotive industry (including Honda, Ford, Subaru, All State, State Farm, Caliber Collision) and insurance companies to manage repairs and scale costs. • Launched mid-tier solution for small players based on freemium model, which yielded 35% increase in revenue ($1.8M) Y/Y for that product line. Bundled financial reporting and ranking features, requested by mid-size repairers, growing product audience by 2.8 times in 6 months. (CCC Hackathon Finalist – Conversational Assistant: Chicago, IL)• Helped with team operations; mentorship and team building. Improved open-rate of communications for entire product d development team by 65% by creating technical videos and writing release notes blog for both external and internal partners.• Generated 40% decrease in add-on offering churn by introducing 300 new analytic offerings (3 times more than prior year) after using a new request process and storage model that aligned web, cloud, and sales teams.• Created 25% reduction in related feature requests Y/Y, saving 100+ product specialist and customer support hours, due to re-platforming 3 core products based on research driven by consulting industry influencers.

Los Angeles, Ca, Us

• Serve as consultant focused on go-to-market strategy for seed and Series A startups, including Amplify.LA alums.• Conducted user testing and market research for 3 startups and 4 accelerators. Designed and implemented full stack solutions for web, apps, and video. Managed intensive periods of product walkthroughs; processing and reporting customer feedback.• Owning full product lifecycles across multiple portfolios. Driving prioritization with senior management to develop, release, and maintain initiatives that exceed revenue forecasts.

• Owned business and product KPI’s; turned into actionable product requirement documentation for engineers and designers within software development studio (50-person team) focusing on B2C products in financial services and advertising.• Dove deep into data analytics, building out internal tools that helped large organizations gather market intelligence to deploy and scale their solutions. Launched and revamped 4 products: decreased user support requests by 45%, increased overall downloads by 120%, and positive reviews by 52%.• Focused on implementing unique new solutions, such as chatbots in finance space and particularly successful project incorporated AI sorting (Utilized it to optimize product search and ad generation; resulted in 1.9M additional sales that year).• Interfaced daily with investors, key stakeholders, and developers to initiate new functionalities and refine MVPs.• Deployed first-ever in-app sales flows and analytic tooling to highlight targeted leads for sales team; resulted in 40.5% uptick Y/Y in premium package upgrades ($78K MRR).• Created process for customers to self-service with chatbot that includes links to re-designed, search-optimized knowledge base. Resulted in 5x decrease in quarterly support requests (from 3500 to 500).• Generated 38% rise in customer cart completion following algorithmic clustering on product pages, resulting in faster selection.

• Provided in-house development for technology accelerator focused on real estate with multiple international offices• Shaped end-to-end product experience and implemented A/B testing. Managed both in-house and remote teams on project budgets of up to $150k (per sprint). Directed QA to implement database solution increasing speed by 20x.• Produced 65% increase in paid users (from 30k to 50k) by targeting building management and integrating credit scores into application process, 4x’s inventory scaled with a shift from RBD to MongoDB.• Facilitated 200% reduction in release time (from 4 to 2 weeks) with introduction of CI/CD tooling, allowing team to ship new product 4 months ahead of original commitment.• Generated 270K in additional revenue from 8 new clients after identifying new market (social reputation) that added multiple API integrations to platform including Facebook, Twitter, Instagram, Venmo, and YouTube.

• Served as lead project manager and standardized pipeline for health and lifestyle divisions• Implemented agile methodology and increased output by 20%• Interfaced daily with key stakeholders and built out 7 client roadmaps• Managed calendar, analytics, and reporting within each project