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Andrew De Michaelis Email & Phone Number

Head of Operations, After.com at After.com
Location: Los Angeles Metropolitan Area, United States 11 work roles 3 schools
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Current company
Role
Head of Operations, After.com
Location
Los Angeles Metropolitan Area, United States

Who is Andrew De Michaelis? Overview

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Quick answer

Andrew De Michaelis is listed as Head of Operations, After.com at After.com, based in Los Angeles Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Andrew De Michaelis.

Andrew De Michaelis previously worked as Head of Operations at After.Com and Director of Partnerships at Cg Sports Co.. Andrew De Michaelis holds Master'S Degree, Accounting from William & Mary – Raymond A. Mason School Of Business.

Company email context

Email format at After.com

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After.com

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Profile bio

About Andrew De Michaelis

Andrew De Michaelis is a Head of Operations, After.com at After.com. He possess expertise in equities, financial analysis, consulting, financial reporting, valuation and 15 more skills. Colleagues describe him as "Drew has been an incredible teammate and manager as he led the charge scaling a Customer Experience team and operation in a hyper-growth startup. Drew used his matchless data analysis skill-set to build a strong process for improving the customer and employee experience. He excels at bringing data and metric based decision making into the often qualitative driven world of customer experience. Drew is a builder with extensive knowledge of building scalable teams and processes. He is also a pleasure to work with and a true value to have on any team!" and "Drew is extremely passionate and dedicated to any task he takes on. He's been an incredible partner in growing the Customer Experience Team at Harry's, providing a much needed quantitative and process oriented view. Driving streamlining of our processes, improving reporting and visibility of customer issues, and building a team through hiring and people development, Drew has been invaluable and it's a pleasure to work together."

Listed skills include Equities, Financial Analysis, Consulting, Financial Reporting, and 16 others.

Current workplace

Andrew De Michaelis's current company

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After.com
After.Com
Head of Operations, After.com
AeroLeads page
11 roles

Andrew De Michaelis work experience

A career timeline built from the work history available for this profile.

Head Of Operations

Current

Provo, Utah, Us

Dec 2024 - Present

Director Of Partnerships

Cg Sports Co.

Source and negotiate brand partnerships for Olympic and Paralympic athletes. Currently building an online athlete community and educational platform in the NIL space.

Jun 2023 - Dec 2024

Principal Consultant

Akhd

I help small-business leaders turn their mission statement into action. I primarily provide clients advice regarding customer experience design, digital strategy, and operational management.

Jun 2022 - Dec 2024

Director Of Growth And Operations

The Omega Society

Sales and operations leader and co-owner of largest crematory in California. Primarily worked on digital transformation, business development, customer experience, and process improvement. In 2021, we became the #1 rated cremation provider on the West Coast. Acquired by Foundation Partners Group.

Jan 2019 - Feb 2022

Business Consultant

New York, Ny, Us

Customer experience consulting focused on improving customer loyalty (retention, LTV), CRM implementation and optimization, organizational design, SOP creation, Operational Dashboard Creation, Customer Journey Mapping.

Jul 2018 - Dec 2018

Senior Manager, Customer Experience

New York, Ny, Us

Built out the North American CX Operations and reporting for the Harry's brand. Managed a 50-person operation. Cross-functional leader driving operational and customer feedback to the broader organization and C-suite.Main projects and responsibilities:Operational structure and growth strategy. Experience with mixed operational models (full-time, part-time, remote, outsource, and in-house) Defined and managed CX KPIs Launched and managed remote call centerBuilt automated, custom reporting for cross-functional stakeholders (i.e. product development, marketing, digital product, distribution/logistics)Driving the voice of the customer into broader org decision-making i.e. Product, Engineering, Brand, Logistics

Jun 2017 - Jun 2018

Manager, Customer Experience

New York, Ny, Us

Jul 2016 - Jun 2017

Supervisor, Customer Experience

New York, Ny, Us

Jun 2015 - Jun 2016

Senior Consultant, Performance Improvement

Ey

London, Gb

Primarily focused on Dodd-Frank Resolution Planning and Reporting for mid-sized banking clients.

Sep 2014 - May 2015

Senior Associate, Financial Services

Ey

London, Gb

Sep 2013 - Sep 2014

Staff Auditor

Ey

London, Gb

Sep 2011 - Oct 2013
3 education records

Andrew De Michaelis education

Master'S Degree, Accounting

William & Mary – Raymond A. Mason School Of Business

Bachelor'S Degree, Finance

William & Mary – Raymond A. Mason School Of Business

High School Diploma

St. Albans School (D.C.)
FAQ

Frequently asked questions about Andrew De Michaelis

Quick answers generated from the profile data available on this page.

What company does Andrew De Michaelis work for?

Andrew De Michaelis works for After.com.

What is Andrew De Michaelis's role at After.com?

Andrew De Michaelis is listed as Head of Operations, After.com at After.com.

Where is Andrew De Michaelis based?

Andrew De Michaelis is based in Los Angeles Metropolitan Area, United States while working with After.com.

What companies has Andrew De Michaelis worked for?

Andrew De Michaelis has worked for After.Com, Cg Sports Co., Akhd, The Omega Society, and Buffy (We'Re Hiring!).

How can I contact Andrew De Michaelis?

You can use AeroLeads to view verified contact signals for Andrew De Michaelis at After.com, including work email, phone, and LinkedIn data when available.

What schools did Andrew De Michaelis attend?

Andrew De Michaelis holds Master'S Degree, Accounting from William & Mary – Raymond A. Mason School Of Business.

What skills is Andrew De Michaelis known for?

Andrew De Michaelis is listed with skills including Equities, Financial Analysis, Consulting, Financial Reporting, Valuation, Data Analysis, Financial Services, and Leadership.

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