Andrew Fick Email & Phone Number

Washington, Dc, Us

San Francisco, California, Us

- Created and maintained configurations for multiple new and pre-existing applications across several public sector projects.- Built and enhanced multiple Experience Cloud sites across several public sector projects.- Built complex workflows to help business clients enter and modify information related to end of year reporting at USDA.- Directed deployments through various lower environments and supported deployments to production environments.- Built and maintained hundreds of sandboxes spread across seven Salesforce ORGs at GSA.- Facilitated client discussions to better understand requirements and to help provide solution options.- Supported team in SCRUM calls and sprint planning sessions in order to be prepared for future enhancements and decide on solutions for client feedback.

Mclean, Va, Us

Cazenovia, Ny, Us

• Utilized SalesForce to perform various testing operations including ordering, RMAs and exchanges, as well as maintaining clients, inventory, etc.• Created and maintained automated testing scripts using Selenium for an extremely robust and dynamic member site• Used tools to maintain stability of web environments, including Jenkins, Soap UI, BEHAT, and SQL• Worked cross functionally and collaboratively with the product business owners to clarify requirements and acceptance criteria• Wrote Gherkin scripts and formed test cases within Zephyr to combat possible issues of future builds• Verified, reproduced, and informed managers of results from user acceptance tests using JIRA• Utilized Python scripts to generate data for testing purposes• Trained new employees in a one-on-one setting on standard operating procedures for manual hardware testing• Constructed, maintained, and updated training documents regarding manual hardware testing for new employees using Word• Designed multiple pages for the VOYCE marketing site using Adobe Dreamweaver• Collaborated with marketing team to develop dynamic audio and visual elements using Adobe Premiere• Created a detailed audit using PowerPoint, outlining intensive information about the company’s competitors

Falls Church, Virginia, Us

• Successfully lead classes using lesson plans established by the primary teacher• Taught students multiple studies, both in a one-on-one and group environment, including Liberal Arts, Japanese, and Information Technology• Created reports based on lesson plan completion and student behavior• Directly interacted with a constantly changing roster of students at different locations on a daily basis