Andrew C Doherty Email & Phone Number

• Worked in conjunction with management and users to determine modifications required for MTMS. • Wrote design specifications and helped management prioritize modification requests. • Worked with developers during coding phase to clarify requirements. • System tested new functionality and modifications including writing and executing testing plans, documenting results and reporting issues to developers.• Developed test plan for UAT testers.• Wrote system functionality documentation and training guides.• Provided one-on-one and classroom training for users.• Developed ad hoc reports using SQL for management and users.• Provided system support for all MTMS users. • Debugged issues reported by users to determine cause and required corrective action.Project Manager for Major Projects:MTMS Move Project Led 11 member team from 4 countries to successfully migrate MTMS from Rockville, Maryland to Aussaguel, France. • Met with management to develop full scope of project.• Defined activities and developed schedule. • Monitored progress and submitted weekly progress reports to management.• Led weekly meetings with team.• Created and executed test plan. Revenue Assurance Project Led 13 member team in developing a revenue assurance program within the American division of Astrium Services Business Communications and realized a $1 million gain during initial year.• Met with department heads and staff to determine areas of opportunity.• Prioritized opportunities and established schedule for researching and implementing opportunities.• Developed/executed traffic and cost reconciliations in SQL between MTMS and supplier invoices.• Delivered results monthly to global Revenue Assurance Steering Committee.

• Managed the implementation team and delivered weekly agency status reports. • Assisted in confirmation of requirements and the development of agency rollout schedule.• Implemented R*STARS at 7 agencies and provided post-implementation support. • Prepared training curriculum, system documentation and user guides.• Provided both onsite and classroom training in all modules of system. • Designed and prepared specification for Liability Offset subsystem of R*STARS. Prepared schedule and managed rollout of Liability Offset subsystem.• Supported system and provided ad-hoc reporting using SQL and File-aid.• Designed specifications for system enhancements and reports. • Tested and debugged new code. • Assisted in the development of test plans for R*STARS Y2K testing.• Developed and prepared specifications for interfaces between the R*STARS system and client proprietary systems.