Andrew Payne Email & Phone Number

Royal Tunbridge Wells, Gb

London Area, United Kingdom

eSentio Technologies is a leading provider of business and technology consulting and implementation services to the world's largest law firms. Our consultants are recognised industry leaders who provide vast industry expertise along with outstanding client service. Our success has stemmed largely from our core belief in doing what is best for our clients, while exceeding their expectations for service, knowledge, value and innovation.My role is to bring this strategic expertise to the… Show more eSentio Technologies is a leading provider of business and technology consulting and implementation services to the world's largest law firms. Our consultants are recognised industry leaders who provide vast industry expertise along with outstanding client service. Our success has stemmed largely from our core belief in doing what is best for our clients, while exceeding their expectations for service, knowledge, value and innovation.My role is to bring this strategic expertise to the UK/EMEA market, helping organisations to prepare for AI via information governance; KM teams to implement enterprise search; BD/marketing teams to surface global deal information, pricing and expertise. We do this with partners NetDocuments, Microsoft, Upland (BA Insight), FileTrail, Intapp & Litera. Show less

London, England, United Kingdom

I chose to step away as Director to spend more time with my family but continued to work with organisations of all sizes across EMEA as they transitioned to the NetDocuments cloud platform.

London, United Kingdom

Started Verlata UK in May 2021, expanding the existing APAC business to reach into the EMEA market to provide cloud DMS/PMS services to law firms, professional services organisations & corporates (with partners NetDocuments, Actionstep & Xakia). Generated majority of UK revenue directly via some significant strategic wins (see Projects) and expanded the team to 5 members of staff. Became NetDocuments #1 partner in EMEA by revenue generated.

London, United Kingdom

Rapidly expanded and managed the EMEA/APAC strategic partner ecosystem (across GTM channel & technology); used deep expertise of the NetDocuments security & platform architecture to provide sales discovery & engineering, worked closely with account managers to develop new business in the region & target verticals; ensured customer & partner success #legaltech #fintech

London, United Kingdom

Strategically contributed to this legal document lifecycle specialist partnership. Responsible for customer success through the building of strong customer relationships and the effective management of document management transition projects for law firm and corporate legal clients.

London, United Kingdom

Managed service delivery & operations for NetDocuments in this strategically significant region at an interesting growth phase (contributing multi $m ARR); built the local team; developed the fledgling EMEA partner ecosystem. Including:> worked directly with major global organisations such as Allen & Overy LLP, Linklaters LLP, Cuatrecasas & Council of Europe> identified & delivered significant customer ROI (via consulting, business analysis, design), directly managing/leading… Show more Managed service delivery & operations for NetDocuments in this strategically significant region at an interesting growth phase (contributing multi $m ARR); built the local team; developed the fledgling EMEA partner ecosystem. Including:> worked directly with major global organisations such as Allen & Overy LLP, Linklaters LLP, Cuatrecasas & Council of Europe> identified & delivered significant customer ROI (via consulting, business analysis, design), directly managing/leading many successful conversions from on-prem systems to cloud> maintained an excellent relationship with the customer base, managing top 25 accounts (~$4m ARR)> successfully used SaaS platform & legal tech expertise to support regional sales initiative> provided regional thought leadership to shape the global product/platformThis unique, diverse & dynamic role required commercial awareness, extensive technical comprehension, professional services experience and broad knowledge of enterprise content management solutions #legaltech Show less

Holborn, London

Senior Project Manager & Business Analyst for this then top 30 UK law firm (gaining MBA, PRINCE2 & ISEB), working with legal teams and senior stakeholders across several practice areas to deliver a number of high profile/business transformation IT projects (working directly with the senior IT partner). Architect of document management & other key systems from 2005 - responsible for system evolution/ability to meet the demands from the business (remained subject matter expert for all key… Show more Senior Project Manager & Business Analyst for this then top 30 UK law firm (gaining MBA, PRINCE2 & ISEB), working with legal teams and senior stakeholders across several practice areas to deliver a number of high profile/business transformation IT projects (working directly with the senior IT partner). Architect of document management & other key systems from 2005 - responsible for system evolution/ability to meet the demands from the business (remained subject matter expert for all key systems) #legaltechFully sponsored for vocational study in 2008 (by Nabarro LLP) via distance learning in parallel with my professional role; completed a Diploma & Master's Degree ("Achieving organisational flexibility through innovation [in Legal IT]", identifying NetDocuments as a technology disruptor for professional services firms) and graduated in 2012.> Document management (iManage Work incl IDOL, OpenText), Practice management (TR Elite 3e/Enterprise), Matter management & process re-engineering (TR Elite MatterSphere/BI DealBuilder), Client relationship management (TR Elite BDS incl Contact Manager), Knowledge management (bespoke, based on WorkSite), Document assembly (BI ContractExpress), Lease reporting (Landscape), extranet client reporting/KPIs (bespoke, developed in-house) Show less

Holborn, London

Taking the initiative when no leadership was present, independently managed and upgraded the back office infrastructure and internet security for this then top 20 UK law firm. Planned and managed the upgrade of the document management system and enabled matter-centric filing for lawyers via integration with the practice management system (firm was one of the early adopters). Subject matter expert for all key systems. Engaged in formal project management and business analysis from 2005… Show more Taking the initiative when no leadership was present, independently managed and upgraded the back office infrastructure and internet security for this then top 20 UK law firm. Planned and managed the upgrade of the document management system and enabled matter-centric filing for lawyers via integration with the practice management system (firm was one of the early adopters). Subject matter expert for all key systems. Engaged in formal project management and business analysis from 2005 #legaltech> Internet security (CheckPoint Firewall-1, MAILsweeper, RADIUS/RSA), Microsoft (Active Directory, networking, Exchange, SQL), PRINCE2 Foundation (2002), Document management (DocsOpen, PowerDOCS, iManage) Show less

Tunbridge Wells, Kent

Managed the 2nd/3rd line support team for this financial data provider (under very tight client SLAs) & implemented firewall security to safeguard client data #fintech> Internet security (CheckPoint Firewall-1), mixed Novell & Microsoft infrastructure (NDS, Exchange), bespoke financial systems

Bishopsgate, London

Provided 2nd & 3rd line support for dealers and back office staff in this Japanese bank within high pressure trading floor environment #fintech> Mixed Novell & Microsoft infrastructure, bespoke financial systems

Masters Degree, Business Administration

Masters degree (MBA) "Achieving organisational flexibility through innovation (in Legal IT)"​ (2012) incl. Professional Post Graduate.

A-Levels, (Mathematics, Physics, Computer Science)