Andy Dunscombe Email & Phone Number

Tampa, Florida, United States

• Served as the Training Coordinator for the United States Navy Civilian employee implementation of a new Learning Management System named Waypoints (via Cornerstone OnDemand)
• Created and facilitated a 10-hour virtual training for employees seeking the Learning Administrator role within Waypoints
• Produced, recorded and edited a computer-based training version of the Learning Administrator training
• Hosted and facilitated monthly Waypoints Café learning sessions to highlight new features within Waypoints for the entire NAVSUP (Naval Supply) workforce
• Designed a series of online courses utilizing Articulate Storyline
• Assisted in troubleshooting Help Desk issues within Waypoints

Tampa, Florida, United States

• Served as the Training Coordinator for the United States Navy Civilian employee implementation of a new Learning Management System named Waypoints (via Cornerstone OnDemand)
• Created and facilitated a 10-hour virtual training for employees seeking the Learning Administrator role within Waypoints
• Produced, recorded and edited a computer-based training version of the Learning Administrator training
• Hosted and facilitated monthly Waypoints Café learning sessions to highlight new features within Waypoints for the entire NAVSUP (Naval Supply) workforce
• Conducted 28 Waypoints Introductory Town Halls to give over 3,500 NAVSUP employees a first look at their new LMS
• Created the NAVSUP Waypoints User Guide, a comprehensive and user-friendly resource with screen-shots and step-by-step instructions demonstrating to NAVSUP users how to navigate Waypoints

Orlando, Florida Area

• Manage the USTA’s Blackboard Learning Management System (LMS) by maintaining and designing courses and learning pathways for the over 35,000 coaches registered in the system.
• Project Manager for the development and distribution of over 20 USTA online courses in 2 years through working with various USTA departments (USTA-U, Player Development, Diversity & Inclusion, and Community Tennis) and.
• Act as the sole system administrator and Tier 2 level Blackboard support for all USTA Blackboard courses and USTA, PTR and USPTA coaches and users, as well as the project liaison for the USTA Digital team on the.
• Active involvement within the USTA to assist in professional development opportunities for coworkers which includes SpeakEasy public speaking courses for USTA National and Section Staff, a series of public speaking.
• Manage department budget, including forecasting and designing effective budget procedures.

Orlando, Florida Area

• Coordinated preparation and execution of the Junior Team Tennis National Championships.
• Managed inventory, purchasing, and payment processing for the Junior Team Tennis E-Store.
• Assisted National Managers of Junior Team Tennis and Play Days in day-to-day operations.

Orlando, Florida Area

- Managed all social media campaigns and interactions on Twitter, Facebook and Google+.- Produced all in-house content including press releases, blogs, social media posts and graphics.- Increased blog views on website by 35%.- Implemented in-house Google Review strategy leading to an increase in positive Google Reviews.- Handled all aspects of email.

Orlando, Florida Area

- Assisted the 9 markets of Radio Disney East in day to day operations.- Direct assistant to the Regional Director.- Assisted Regional Director with travel arrangements, calendars and expense reports.- Designed and distributed weekly Community Report to all Radio Disney employees nationwide.- Prepared weekly revenue reports containing sales data, client.

- Shot and edited in-house videos for departmental use.- Wrote and edited press releases as well as copy for the Orange County Utilities Water Conservation website (occonservewater.net).- Designed calendars, brochures, and bill-stuffers for the 140,000+ Orange County Utilities water account holders.- Wrote scripts and storyboards for PSAs featuring Fmr..

- Created graphics for video, print and multimedia uses.- Scripted questions for interviews with celebrities like Jermaine Dupri.- Assisted with on-site production for interviews and other field work.- Edited video using Final Cut Pro and oversaw story production on various interview sessions.- Wrote scripts for popular YouTube show "The YouTube Spotlight".

Jacksonville, Florida Area

- Direct assistant to both the President and Vice President of the company.- Followed through with orders from beginning sale to final delivery.- Ordered apparel and other goods.- Handled all customer service inquiries.- Created system of organization for company warehouse, including tracking and maintaining inventory.- Took care of bookkeeping duties as.

Bachelor Of Science, Advertising

Certificate, Digital Media And Post Production