Andy Dunscombe Email & Phone Number

Tampa, Florida, United States

• Served as the Training Coordinator for the United States Navy Civilian employee implementation of a new Learning Management System named Waypoints (via Cornerstone OnDemand)• Created and facilitated a 10-hour virtual training for employees seeking the Learning Administrator role within Waypoints• Produced, recorded and edited a computer-based training version of the Learning Administrator training• Hosted and facilitated monthly Waypoints Café learning sessions to highlight new features within Waypoints for the entire NAVSUP (Naval Supply) workforce• Designed a series of online courses utilizing Articulate Storyline• Assisted in troubleshooting Help Desk issues within Waypoints• Represented NAVSUP on a cross-SYSCOM Training Team that facilitated the creation, storage and management of training materials for the Waypoints enterprise

Tampa, Florida, United States

• Served as the Training Coordinator for the United States Navy Civilian employee implementation of a new Learning Management System named Waypoints (via Cornerstone OnDemand)• Created and facilitated a 10-hour virtual training for employees seeking the Learning Administrator role within Waypoints• Produced, recorded and edited a computer-based training version of the Learning Administrator training• Hosted and facilitated monthly Waypoints Café learning sessions to highlight new features within Waypoints for the entire NAVSUP (Naval Supply) workforce• Conducted 28 Waypoints Introductory Town Halls to give over 3,500 NAVSUP employees a first look at their new LMS• Created the NAVSUP Waypoints User Guide, a comprehensive and user-friendly resource with screen-shots and step-by-step instructions demonstrating to NAVSUP users how to navigate Waypoints• Assisted in troubleshooting Help Desk issues within Waypoints• Represented NAVSUP on a cross-SYSCOM Training Team that facilitated the creation, storage and management of training materials for the Waypoints enterprise

Orlando, Florida Area

• Manage the USTA’s Blackboard Learning Management System (LMS) by maintaining and designing courses and learning pathways for the over 35,000 coaches registered in the system.• Project Manager for the development and distribution of over 20 USTA online courses in 2 years through working with various USTA departments (USTA-U, Player Development, Diversity & Inclusion, and Community Tennis) and stakeholder SMEs, including the University of Florida.• Act as the sole system administrator and Tier 2 level Blackboard support for all USTA Blackboard courses and USTA, PTR and USPTA coaches and users, as well as the project liaison for the USTA Digital team on the integration of partner registration systems within Blackboard.• Active involvement within the USTA to assist in professional development opportunities for coworkers which includes SpeakEasy public speaking courses for USTA National and Section Staff, a series of public speaking workshops for the USTA summer intern program, and ice breaker sessions for meetings and conferences held by D&I, USTA Leagues and the USTAU led Net Generation Ambassadors.• Manage department budget, including forecasting and designing effective budget procedures.

Orlando, Florida Area

• Coordinated preparation and execution of the Junior Team Tennis National Championships.• Managed inventory, purchasing, and payment processing for the Junior Team Tennis E-Store.• Assisted National Managers of Junior Team Tennis and Play Days in day-to-day operations.

Orlando, Florida Area

- Managed all social media campaigns and interactions on Twitter, Facebook and Google+.- Produced all in-house content including press releases, blogs, social media posts and graphics.- Increased blog views on website by 35%.- Implemented in-house Google Review strategy leading to an increase in positive Google Reviews.- Handled all aspects of email marketing, from implementation, email creation, and results tracking.- Monitored website analytics through Google Analytics and Hubspot.

Orlando, Florida Area

- Assisted the 9 markets of Radio Disney East in day to day operations.- Direct assistant to the Regional Director.- Assisted Regional Director with travel arrangements, calendars and expense reports.- Designed and distributed weekly Community Report to all Radio Disney employees nationwide.- Prepared weekly revenue reports containing sales data, client meetings.

- Shot and edited in-house videos for departmental use.- Wrote and edited press releases as well as copy for the Orange County Utilities Water Conservation website (occonservewater.net).- Designed calendars, brochures, and bill-stuffers for the 140,000+ Orange County Utilities water account holders.- Wrote scripts and storyboards for PSAs featuring Fmr. Orange County Mayor Richard Crotty. Worked together with production team from Orange TV to produce final PSAs to run countywide.- Produced PSAs informing citizens about Boil Water Advisories, rain barrels, and the county's watering restrictions.

- Created graphics for video, print and multimedia uses.- Scripted questions for interviews with celebrities like Jermaine Dupri.- Assisted with on-site production for interviews and other field work.- Edited video using Final Cut Pro and oversaw story production on various interview sessions.- Wrote scripts for popular YouTube show "The YouTube Spotlight" viewed by up to 30,000 people online each week.- Assisted in maintaining social media presence by interacting with fans of stirfryTV through Facebook, Twitter, DailyBooth and BlogTV.

Jacksonville, Florida Area

- Direct assistant to both the President and Vice President of the company.- Followed through with orders from beginning sale to final delivery.- Ordered apparel and other goods.- Handled all customer service inquiries.- Created system of organization for company warehouse, including tracking and maintaining inventory.- Took care of bookkeeping duties as assigned.

Bachelor Of Science, Advertising

Certificate, Digital Media And Post Production