Chief Technology Officer
Current- Led a high-performing team of 15+ software engineers, security engineers, product managers and more to deliver industry-leading solutions.
- Spearheaded the continued implementation and improvement of AI and ML systems and algorithms to optimize routes, enhance customer experience, and drive operational efficiency.
- Successfully integrated our platform with 10+ major retail providers, including Lowe's, Floor and Decor, Home Depot and several home warranty companies and parts distributors.
- Ensured the platform's scalability to handle rapid customer growth and adapt to dynamic market conditions.
- Prioritized security and privacy, implementing robust measures to protect customer and business data leading reducing security incidents by over 50%.
- Attained compliance with SOC 2, HIPAA, and ISO 27001 standards within 12 months, ensuring highest data security and privacy.