• Managed the entire homebuilding process, gaining proficiency in all stages fromfoundation pour to home completion and sale.• Earned recognition as Highest Customer Service Score, 3rd Quarter 2022.• Successfully completed more than 250 customer service requests.• Commanded construction phases and scheduling.• Prepared work scopes and negotiate pricing with subcontractors.

• Located contact information for various clients using Westlaw, a client database, and other investigative tools.• Handled potential client phone calls, and interviewed callers to determine client qualifications for signing a new case.• Developed a basic understanding of how litigation, deadlines, and settlements are handled from a legal standpoint.

• Utilized programs such as SketchUp Pro to design and furnish micro-unit apartments.• Gained enhanced understanding of guidelines, tools, techniques, and methods used in construction preparation and design. • Observed and analyzed basic construction processes to assist in using the best building techniques and solving problems.