Sales & Revenue Generation: Facilitated the successful closure of 500+ contracts, contributing to a total revenue generation of $6.5 million within the first year.Pain Point Identification & Solution Development: Identified manual process inefficiencies, showcased pain points, and collaborated with R&D to develop streamlined solutions that addressed these issues.Optimized Process & Innovation: Owned and streamlined order system processes for outbound platform contracts, leading to increased operational efficiency. Championed the integration of Adobe E-Sign, significantly improving and expediting drafted contracts requiring further documentation.Contract Management & Optimization: Maintained and refined order form templates for accuracy and alignment with company decisions. Utilized stakeholder feedback to enhance user experience and contract clarity.Fostered Cross-Functional Collaboration: Partnered with Marketing Services, CX, and Support teams on initiatives that resulted in successful product/service upselling and substantial revenue growth.Demonstrated Commitment & Reliability: Spearheaded all contract services outside of working hours to meet deadlines. Facilitated smooth month-end procedures both locally and remotely.Compliance & Risk Management: Ensured contract compliance with legal and financial regulations, supported audits, and collaborated with legal counsel to mitigate risks and maximize revenue opportunities.Key Projects Include:- Delivering on developing partner-facing packages for a professional service workshop, generating $5,000+ in revenue within the first week.- Developing onboarding packages for new partner agencies, generating over $100K in additional revenue within the first four months, with consistent weekly activations of 5-7.- Created an automated notification system utilizing AppScript for white-label Marketing Services stakeholders, which indirectly helped streamline manual workflow and enhanced user experience.

Fostered Sales & Customer Support: Supported a team of 12+ Territory Managers across 3 divisions, ensuring uninterrupted sales operations, even through inventory constraints and uncontrollable circumstances. Remained committed to fostering a majority market share for heavy equipment in Saskatchewan.Advertisement & Marketing: Captured high-quality trade photos for public advertising, ensuring clarity and effective representation of our products to attract potential customers. Additionally, catered to all media requests of inventoried equipment. Coordinated Inventory Management: Oversaw local inventory of attachments, equipment, and rentals. Conducted annual cycle counts and managed inventory variations as requested. Provided timely service requests for equipment, and kept in contact with our service and warehousing staff. Logistics Coordination: Collaborated with branches and stakeholders to ensure timely equipment delivery, negotiating low rates with corporate Traffic department to reduce transport cost. Provided all PDI instructional requests for new equipment deliveries to the branch, while mitigating the cost of the work. Financial Operations: Sales quoting and pricing, processed customer payments (cash & credit), and invoice generation. Sold Wholegoods/Deere attachments to walk-in clients. Leveraged Inventory Compliance & Training: Enforced company inventory policies within thestore and provided necessary corrective actions when required.Key Projects Include:- Developed a full 53-page reference guide for new hires to understand internal systems and processes.- Spearheaded procurement for a large multi-million dollar government tender and purchase contract (acquisition of 25+ machines, and handling all trade-in equipment).

Fostered Customer Relationships: Supported territory alignment and promoted core brand offerings to new and existing customers.Customer Service: Responded promptly to inquiries, processed orders and contracts, and conducted post-sale follow-ups to ensure high customer satisfaction.Procurement Support: Reviewed technical specifications for materials, components, and equipment to ensure alignment with project requirements.Product Knowledge: Continuously enhanced product knowledge through ongoing education and attending product demonstrations.Developed Training Documentation: Created a guide for new hires to understand systems and processes.Safety & Health: OHS Level 1 Co-Chair and CPR-A Certified, demonstrating a strong commitment to safety and well-being.Key Projects Include:M3 Project (Columbia)- Assisted in the sales of products and coordinated deliveries to ensure the project stayed on schedule.- Collaborated with the team to verify accurate quantities and hardware specifications while ensuring improved quality of on-time and accurate deliveries.

Customer Service | Inside Sales | Inventory Management

Freight Management | Various Shipping Duties | Operator

Shipping | Freight Management | Operator: Stand-up Forklift, Counterbalance Forklift, Order Picker