As an Executive Growth-Focused Leader, I have a background in business development, building strategic partnerships, and driving operational efficiencies. I am well versed in data-driven decision making, P&L management, and fraud prevention. My competencies also extend to KPI strategy, innovative AI/ML integration, and business intelligence tools. It is my passion to leverage my expertise in global customer success to influence revenue acceleration. Key Achievements Include: ✅ Reported directly to the Chief Commercial Officer and effectively led a global Customer Success team across the US, Canada, Spain, and Latin America, enhancing strategies for customer care, growth, and retention, and increasing company's ARR to $40M✅ Served as an executive leader in a B2B Fintech startup and established and led the Customer Success Team, deploying services for over $100M in transactions within the first 6 months, directly contributing to monthly client growth of approximately 110%✅ Assembled and directed a team of 45 associates across finance, sales, product strategy, business development, digital marketing, public relations, and customer experience, significantly boosting operational support and strategic execution✅ Drove revenue growth and managed client relationships for $6.3B expense management SaaS company, excelling in complex sales contract negotiation and key partnership development with 500+ companies across North America and Latam✅ Led 18-month re-engineering project in Brazil that improved all functional areas, resulting in a 55% increase in customer success rates, and spearheaded a 2-year initiative integrating flexible pricing inventory into a multi-source Point of Sale application, boosting product availability by 80%. Contact me through this profile if you wish to connect.