Andrew Futrell Email and Phone Number

A Voice over Internet Protocol (VoIP) Consulting Agency. We help local businesses optimize their internal technology. From Telecommunications, to Carrier services, Cloud Servers, IT Managed Services, we are able to provide hands on support from certified and trained technicians. We have developed strategic partnerships with top products in the business technology sphere.

Michigan's Premier Media Buying Agency.Mindset Marketing was founded from the culture shift taking place in the Advertising industry between Traditional Marketing and Social Media / Digital Marketing, in particular the up coming importance of the Creative mind in our connecting world.Our goal is to make your digital marketing experience easy.Over the past five years we have serviced 90+ clients, reaching over 100M people through our campaigns, and managing over $10M in spend.We focus on the following, for Local Service Businesses:- Facebook/Instagram/Linkedin Paid Advertising- Google PPC and YouTube Paid Advertising- Content/Marketing Strategy- Email and SMS Marketing- Chatbot Implementation- Landing Page creation- SEO- Basic CRM automations- One on One / Team ConsultingCertified and trained on Facebook and Google. Official Facebook Marketing Partners.

Stride is a dynamic end-to-end service provider in the online world. With relationships, clients, strategic partners, vested interest, and specialized knowledge in all verticals. We're able to provide a wide variety of services ranging from front end brand build out; to back end customer service support. Our purpose is to automate all of your systems and processes so that everything from the discovery of your product/service, to the customer's first experience is flawless.

In an attempt to learn both the Customer Service, and Technical roles of our organization, I have taken the opportunity to be a part of our Operations team to assist with the following:• Creating and distributing Service Orders• Handling Tier 1 Service Orders• Solving Technical Problems• Quoting additional technology• Understanding the customers IT infrastructure• Provide advice and guidance based on customers’ needs• Learn, study, and advance in Information Technology industry• Lead End-User training sessions on new technology• Over the top communication and follow up

As Senior Customer Advocate, my responsibilities included:• Developing relationships with our Installed Base customers• Providing customers quick and easy customer service• Leading new costumer product training demonstrations• Minimizing costumer-internal phone costs through explorative options• Posting, updating, and generating traffic through social media• Updating our website (www.ts-llc.com) so that customers have up-to-date information• Creating, and innovating all processes for the Sales Department• Attending courses, webinars, live training sessions to further knowledge of our industry• Generating quotes based on current customer/ new prospect requests

As an ISA, my responsibilities included, but were not limited to:• Lead Generation and Nurturing• Calling leads to inform them of potential opportunities• Learning, studying and growing in the Real Estate industry• Following up and following through • Creating a pipeline to fuel future business• Attending internal meetings • Taking advantage of training classes and opportunities