Andrew Gard Email & Phone Number

Chicago, Illinois, United States

Chicago, Il, Us

Manage and Retain 90+ accounts throughout all aspects of the client relationship; on boarding, product implementation, expansions and support. Instruct and support customers on how to best utilize and optimize Hireology HCMplatform for greatest business impact.• Maintain customer retention quarterly goal, monthly recurring sales as a Subject Matter Expertdriving initiatives and programs to align and support customers’ hiring goals.• Apply consultative, value-add sales approach to promote value and adoption of the products. Provide productexpertise to identify unique pain points and present solutions best suited to resolve complex business challenges.• Listen, diagnose, and resolve technical issues by guiding users through step-by-step solutions.• Lead in-person and virtual Quarterly Business Reviews presenting product usage with Looker Report data and industry-related content to customize strategies and campaigns based on client goals.• Uncover growth and expansion opportunities through discovery on value-based calls.• Foster existing client relationships to grow revenue using proactive, metric-driven communication while working cross-functionally with internal teams to drive product development, analytics, and minimize cancelation risks.

Tampa, Fl, Us

Progressed on fast-track through positions of increasing challenge and responsibility to lead 1st year sales team in 2019, exceeding goal of $150,000 gross profit; achieving “Sales Rookie of the Year”. Followed by generating 2nd year gross profit goal of $300,000 with over $1M in revenue. • Managed full sales lifecycle from prospecting and determining approach to meeting with primary decisionmakers, establishing and developing relationships through KWAY sales process to contract execution.• Captured and effectively delivered a $1M initiative on a data migration project working with the CFO & Controller of a multibillion-dollar corporation. Identified program upsell of $250k+ at completion of project.• Prospected leads utilizing LinkedIn Sales Navigator and Recruiter, cold calling, and email outreach to 150+potential clients and candidates weekly. • Demonstrated leadership and expertise in customer relationship development by leading client meetings, creating presentations and developing team trainings.

Tampa, Fl, Us

Tampa, Fl, Us

Chicago, Illinois, Us

• Liaison between clients and our network of Vendors by managing client success via SMS’ One Technology SaaS Platform. Provided software technical support.• Build daily Excel reports on project costs to maintain forecasted budgets, managing client finances throughout each project negotiating vendor contracts and pricing. Utilize Tableau for daily market data on operational effectiveness.• Assign, track and manage all logistics scheduling of vendors, including supply chain recommendations and adjustments.• Liaise and negotiate with suppliers and customers to coordinate and deliver requirements that benefit the client• Manage real-time inquires on multiple projects, while monitoring KPIs and responding to RFIs for clients.• Work cross-functionally with internally and externally to ensure Projects are completed as scheduled.• Source and Onboard new vendors, train and guide through SaaS platform.• Administer training and development for new team members within the operations department.

Kenosha, Wisconsin, Us

• Provide logistic support to franchisees and Franchise Performance Team’s operations for North Central Region (IL, IN, WI, MI).• Responsible for asset management, closing under-producing franchises including inventory itemization, legal contract execution, and reconciliation of open vendor and client balances.• Recognized for exceeding inventory audit goals by 30% within first year. • Identify target customers and implement sustainable relationships to develop new territory.• Liaison between franchisees and accounts; responding to priority service issues.• Provide training to Sales Representative Interns on effective selling strategies, market and territory expansion initiatives, effective market research and field presentations.

Eau Claire, Wi, Us

▸ Provide superior customer service in a retail environment. Maintained expert knowledge of products to make recommendations and offer consultations. ▸ Oversaw Paint Department’s inventory and workstation readiness. ▸ Trained 6 new members of management staff in addition to frontline employees for new store location while attending school part-time✭ Recognized as Employee of the Week multiple times and a offered full-time promotion.

Hammond, In, Us

▸ Trained to provide legendary guest service while managing electronic slot personnel and activities ensuring compliance with Indiana Gaming Commission standards including jackpot inspections, background report and slot machine maintenance. ▸ Evaluate forecasted scores and service reports; make adjustments in staffing, service, and product as needed for adequate shift coverage. Review hourly labor reports to maintain an efficient work flow. ▸ Coordinate casino floor/gaming personnel dispatch and report all game and player irregularities to casino security. ▸ Update and reissue Horseshoe Casino Slot Department Policy and Procedures Handbook to adhere to 2014 laws and regulations per the IGC (Indiana Gaming Commission).

Crown Point, Indiana, Us

▸ Responsible for ensuring a safe, recreational environment for park guests. ▸ Trained in customer service for diversity, sensitivity, and tolerance. ▸ Red Cross certified-lifeguard