Andrew Griffith Email & Phone Number

Accenture, Grand Canal Square, Dublin

• Providing onsite help desk technical support to employees for mobile (Android/iOS) and application support on Windows 10
• Replacing hardware as well as doing break/fixes
• In charge of the PC upgrade program from FY19 – present, upgrading over 900 laptops
• Asset management, such as performing daily asset audits and receiving new stock.
• Looked after the provisioning and deploying of 80 laptops in one week for employees of a new acquisition
• Troubleshooting and remediating user’s compliance issues by performing the relative updates needed

Linkedin EMEA Head Office, Gardiner House, Wilton Plaza, Wilton Place, Dublin

• Provided onsite help desk technical support to employees
• Helped with the move of hardware and equipment during the office move(involved doing 400+ desk setups over a weekend)
• Managed and troubleshooted multiple computer and mobile platforms: Mac, Windows, Android and iOS
• Managed users accounts and access to different groups using Active Directory
• Provided advanced support for multiple enterprise applications including: e-mail, calendar scheduling, word, processing, spreadsheets, presentations, Internet browsers, as well as specialized department-specific.
• Managed and provision equipment for all new hires (mobile phone, desktop peripherals, laptops and desktops)

Google

• Hardware Installation
• Hardware repair and preventive maintenance
• User support and troubleshooting
• Inventory and asset management for the client's corporate IT equipment
• Support of multiple systems for corporate users such as workstations, tablet computers, LCD's, printers and a wide range of video conferencing equipment and systemss
• Install new hardware

Hanover Quay, Dublin

• Prepare laptops for new employees
• Install new hardware
• Setup desks with IT equipment
• Record IT accessories and assets

NDRC, Crane St, Dublin 8

• Helped develop the company's web application using Ruby(Ruby on Rails) and JavaScript
• Worked on the re-skinning of the company's web application front-end using HTML, CSS & JavaScript

Dunshaughlin, Co.Meath

• Created a website for one of the company’s products using HTML, CSS & Javascript
• Installed new software and hardware across different machines
• Replaced old PC parts
• Entered customer details into the database
• Sent out invoices to outstanding payments

Ashbourne, Co.Meath

• Served customers and worked on the till taking in payments and making orders
• Store room duties, locating products and delivering them to the checkout
• Took in deliveries regularly and put them into their location
• Checked deliveries against orders on the database system

Bsc (Hons) Computing Science, 2.1

Software Systems & Assembly Lang Programming, Research & Communication Skills, Programming & Info Processing, Mathematics for Computing.

Higher Diploma In Web Technologies, 2.1

Intro to Computing & Web Technologies, Client Side Web Technologies, Server Side Web Technologies, Web Application Development, Rich.