Entrepreneur, media pioneer and veteran journalist building the future of community and audience connections. I believe we finally have the tools to fulfill the dream of a genuinely connected media: Media that listens as much as it publishes or broadcasts; media that's community-powered, audience-centered, uniquely a product of the people it serves—and financially sustainable because it's indispensable. I founded and run GroundSource, which unlocks the power of the most ubiquitous and engaging communications technology: text messaging. GroundSource enables two-way communications at scale via SMS, voice, and other channels—helping media and community-focused organizations build lasting relationships with their most valued and valuable audiences. I co-founded the Public Insight Network, a pioneering audience engagement platform used by more than 100 newsrooms to inform and shape their journalism by gathering knowledge and expertise from hundreds of thousands of community sources. I served as Midwest Correspondent for The Economist, business and economics reporter for Minnesota Public Radio, was a John S. Knight Professional Journalism Fellow at Stanford University, a Reynolds Journalism Institute Fellow, and Entrepreneur in Residence at the Center for Collaborative Journalism at Mercer University.