Andy Hail
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Andy Hail Email & Phone Number

IT Customer Service Representative
Location: Providence, Rhode Island, United States 4 work roles 2 schools
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Role
IT Customer Service Representative
Location
Providence, Rhode Island, United States

Who is Andy Hail? Overview

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Andy Hail is listed as IT Customer Service Representative based in Providence, Rhode Island, United States. AeroLeads shows a matched LinkedIn profile for Andy Hail.

Andy Hail previously worked as System Services Representative at Ibm and Field Service Engineer at Hp. Andy Hail holds Bachelor Of Arts - Ba, Cum Laude from Barrington College.

Profile bio

About Andy Hail

IT Service Representative - Skilled at diagnosing and resolving IT hardware problems at on site customer environments. Troubleshoot servers, networks, pc's, laptops, printers and software. Maintain a high level of customer satisfaction by clarifying customer needs and providing prompt, courteous service. Engage team members, support resources and escalate to resolve IT issues promptly. Seek opportunities to renew or add IT systems to maintenance contract.

4 roles

Andy Hail work experience

A career timeline built from the work history available for this profile.

System Services Representative

Ibm

Providence, Rhode Island

Provide on site hardware service via proper planning / execution on multi-vendor platforms and ensure positive field interactions with clients. Provide installation, upgrades and maintenance services on client Logo/Non-Logo/MVSS systems. Engage in technical training, OJT, and other initiatives (i.e soft skills, communications, mentoring ) to improve skills. To meet account, territory and/or customer needs. Maintain an audit ready posture through timely and accurate documentation. Achieve key service metrics and indicators. Contribute to office revenue attainment.

Jan 2007 - Jun 2020

Field Service Engineer

Hp

Providence, Rhode Island

Field Service Engineer III

Sep 2002 - Jan 2005
2 education records

Andy Hail education

Bachelor Of Arts - Ba, Cum Laude

Barrington College
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What is Andy Hail's role at their current company?

Andy Hail is listed as IT Customer Service Representative.

Where is Andy Hail based?

Andy Hail is based in Providence, Rhode Island, United States.

What companies has Andy Hail worked for?

Andy Hail has worked for Ibm, Hp, Compaq Computer Corporation, and Digital Equipment Corporation (Usa).

How can I contact Andy Hail?

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What schools did Andy Hail attend?

Andy Hail holds Bachelor Of Arts - Ba, Cum Laude from Barrington College.

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