Andrew Hermes Email & Phone Number

Saint Paul, Mn, Us

Raleigh, North Carolina, Us

Raleigh, North Carolina, Us

Southfield, Mi, Us

Atlanta, Ga, Us

Southfield, Mi, Us

I assist local auto dealers in providing Guaranteed Credit Approval to all customers. Credit Acceptance Corp. is a subprime leader in Minnesota and nationwide.

Us

In March of 2010 I was recruited to fill a vacant position for a Finance Manager at Coon Rapids Nissan. Since that time I have taken a leadership role in the finance department and the dealership as a whole. My duties include interviewing customers to find the correct vehicle payment plan to fit their needs, preparing and submitting finance files to various lenders and completion of appropriate paperwork. I am also responsible for generating income through sale of ancillary products (vehicle service contracts, environmental protection products, etc.). My primary function is to protect the dealership from liability by ensuring that all bank stipulations are met, all forms are completed and all disclosures explained to customers. In October of 2010 I took over the department as the lead Finance Manager. I trained a new finance manager to work in my department. I assist the Sales Management team with interviewing new sales candidates, training sales consultants, forecasting sales and finance goals and implementing sales strategies. Along with the accounting department I am responsible for compiling, reconciling and analyzing reports including accounts payable and contracts in transit. By utilizing excellent attention to detail and relying on my training and skills I have consistently generated profit and maintained accurate paperwork and customer satisfaction during my tenure at Coon Rapids Nissan.

Hugo, Minnesota, Us

As a Sr. Loan Officer I was responsible for the entire process relative to mortgage transactions for my clients. I originated new applications through various lead channels including online applications, realtor contacts, insurance industry contacts as well as friends and family. I was the #1 salesperson in my office numerous times over my tenure at Heartland Home Loans. In addition to originating loans I was responsible for seeing a loan through to closing. My duties include collecting all necessary documents, performing all pre-submission preparation, communicating with my office staff as well as bank account executives and my customers.

As a sales consultant I was responsible for serving current customers as well as developing new sales leads. I answered customer questions regarding new and used car purchases. I wrote and closed all deals, as well as deliver the vehicle after purchase. 2002-2003 Distribution/Customer Service Representative Cellular One Responsible for taking incoming calls from Sales representatives with regard to new activations of cellular service as well as trouble shooting problems with existing customers. I was also responsible for answering both internal and external customer questions. I also assisted in the service of larger accounts, such as; and the State of Wisconsin. I led the team responsible for testing a new billing system, to be implemented in September 2003. I supervised several employees, tracked all progress and developed strategic plans of action to maximize performance.

Cellular One Responsible for taking incoming calls from Sales representatives with regard to new activations of cellular service as well as trouble shooting problems with existing customers. I was also responsible for answering both internal and external customer questions. I also assisted in the service of larger accounts, such as; and the State of Wisconsin. I led the team responsible for testing a new billing system, implemented in September 2003. I supervised a team of 17 employees, tracked all progress and developed strategic plans of action to maximize performance.

Many Point Scout CampFor three summers I was employed as a Commissioner, Nature Director and High Adventure Program Staff assisting troops with their week at scout camp. My duties included planning, developing, and running programs designed to promote leadership and teamwork within Boy Scout troops. Along with other senior staff members I oversaw the scheduling of an average of 200 scouts per week as well as the scheduling of 20+ staff members. I was also responsible for hosting three scout troops per week and insuring that they had all required materials to function efficiently as a unit.