Information Technology Manager
CurrentManaged and supported office and warehouse technical needs, including Windows and MacOS desktop systems, thermal printers and shipping scales, IP telephony system, network architecture, and internal IoT network. Maintained on-prem Microsoft ActiveDirectory domain, Microsoft Dynamics NAV 2017 ERP and associated SQL Server 2019 database. Customized NAV reporting and code units where possible. Lead and managed migration of on-prem ERP system to Business Central. Worked with external vendors for NAV development, Shopify customization, and integration middleware. Supported marketing team by monitoring and engaging across several social media platforms. Worked with manufacturing engineer to automate processes using collaborative robots, including building reporting and telemetry systems, developing custom software in Ruby. Assisted in implementing laser engraving system including safety analysis and communication software. Developed Ruby on Rails based system for quality control, job tracking, and reporting.