Andrew Hicks, Pmp, Mba
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Andrew Hicks, Pmp, Mba Email & Phone Number

Director Product Management at NICE CX at NICE CXone
Location: Salt Lake City, Utah, United States 9 work roles 2 schools
1 work email found @incontact.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
NICE CXone
Role
Director Product Management at NICE CX
Location
Salt Lake City, Utah, United States
Company size
5876 employees

Who is Andrew Hicks, Pmp, Mba? Overview

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Quick answer

Andrew Hicks, Pmp, Mba is listed as Director Product Management at NICE CX at NICE CXone, a company with 5876 employees, based in Salt Lake City, Utah, United States. AeroLeads shows a work email signal at incontact.com and a matched LinkedIn profile for Andrew Hicks, Pmp, Mba.

Andrew Hicks, Pmp, Mba previously worked as Director of Product Management at Nice Cxone and Sr. Product Manager at Nice Incontact. Andrew Hicks, Pmp, Mba holds Mba from University Of Utah - David Eccles School Of Business.

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Email format at NICE CXone

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Profile bio

About Andrew Hicks, Pmp, Mba

I am a solutions-oriented professional with a diverse career background capable of providing strategic and tactical execution of key initiatives to enhance the design, production, and delivery of quality products and services with these skills:Project Management: Take-charge professional with exceptional follow-through abilities and detail orientation; able to plan and oversee projects from conception to successful conclusion. Client Care: Advanced communication skills across MS Office Suite, email, and web applications, and in-person group presentations and individual meetings. Product Design & Engineering: Skilled in all aspects of product development life-cycle, from initial definition and analysis through conceptual design, prototyping, development, testing, training, and problem resolution.Teaming and collaboration: Specialize in creating cross-functional, cross-organizational teams with the customer to identify, prioritize, and design solutions for business requirements. Industry expertise: In-depth understanding of enterprise application development processes and technology integration challenges. Experience managing customers and developing and documenting business needs.Specialties: communication, conceptualization, rapid-prototyping, motivation, diplomacy, technology, and proactive problem solving, negotiating, start-up, day to day, and exit strategy operations

Listed skills include Benefits, Technical Recruiting, Talent Management, Employee Relations, and 50 others.

Current workplace

Andrew Hicks, Pmp, Mba's current company

Company context helps verify the profile and gives searchers a useful next step.

NICE CXone
Nice Cxone
Director Product Management at NICE CX
hoboken, new jersey, united states
Website
nice.com
Employees
5876
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Company profile
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9 roles · 22 years

Andrew Hicks, Pmp, Mba work experience

A career timeline built from the work history available for this profile.

Director Of Product Management

Current
Nice Cxone

Salt Lake City Metropolitan Area

Jul 2022 - Present

Sr. Product Manager

Nice Incontact

Greater Salt Lake City Area

Responsible for several digital channels for the industry-leading cloudcontact center software. This includes overseeing the integrations of channels though acquisitions, natively built from the ground up, and integrations delivered though third party partnerships.Research requirements for customer needs including pricing and market competition; Build and.

Jun 2018 - Jul 2022

Sr. Project Manager

Incontact
  • Responsible for all express, time sensitive corporate development projects at NICE inContact, including intake, prioritization, planning, execution, delivery, and coordination with business stakeholders.
  • Oversee large and small projects across the entire organization IT, MIS, R&D, PS, UX, including implementations, marketing, and saleso Primary Project Lead on $1M+, 10k hours cross-discipline effort to introduce a.
  • Responsible for financial analysis of major projects during and after project completion, including vendor cost, incremental revenue, resources consumed, and overall ROI.
  • Serve as program manager for the Express Program to successfully deliver continuous value to the business by prioritizing and completing small key business requests every sprint
  • Coordinated with resources located in Salt Lake City, Columbus, New Jersey, San Francisco Cochabamba Bolivia, Telavi Israel, Pune India
Feb 2016 - Jun 2018

Sr. Project Manager Of Custom Product Development

Mobile Technologies Inc. (Mti) / Armoractive

Greater Salt Lake City Area

  • Oversee custom built tablet enclosure projects from initial client contact to product delivery for projects ranging from $25 thousand to $1 million
  • Design solutions tailored to client needs to ensure overall product owner and client satisfaction with cost and usability
  • Collaborate with internal and external teams, including sales, engineers, designers, manufacturers, quality assurance, and others
  • Manage communications, timelines, scope, and budgets
  • Manage relations across a complex vendor network including all levels of the supply chain
  • Provide status updates and reports to management
Oct 2013 - Jan 2016

Technical Project Manager

Sunrise Cyclery
  • Responsible for planning out Computer hardware and software upgrades, tasks include the following.
  • Work with owner and Manager to ensure all needs are met
  • Plan and recommend short and long term suggestions
  • Communicate risks associated with different options
  • Minimize effects of down time
  • Implement approved upgrades according to budget and schedule
Jun 2011 - Sep 2013

Consultant

Citrus And Sage
Jul 2010 - Aug 2013

Guest Services Lead

Utah Hogle Zoo

- lead a team responsible for promoting customers service- General intermediary for 6000 or more visitors daily - Central contact for special events and parties to ensure customer satisfaction - Employee Scheduling- Conflict Resolution

Jul 1998 - Aug 2008
Team & coworkers

Colleagues at NICE CXone

Other employees you can reach at nice.com. View company contacts for 5876 employees →

SN Sakshi Nimje Sakshi Nimje Colleague at Nice Cxone Pune, Maharashtra, India, India View → RL Ricardo Lop Ricardo Lop Colleague at Nice Cxone Bogota, D.C., Capital District, Colombia, Colombia View → IU Israel Urbina Israel Urbina Colleague at Nice Cxone North Salt Lake, Utah, United States, United States View → NN Nikhil Naidu Nikhil Naidu Colleague at Nice Cxone Karnataka, India, India View → CM Corey Myers Corey Myers Colleague at Nice Cxone Hanover Park, Illinois, United States, United States View → NA Noa Ayalon Yacoby Noa Ayalon Yacoby Colleague at Nice Cxone Israel, Israel View → GG Grant Goodwin Grant Goodwin Colleague at Nice Cxone Dallas, Georgia, United States, United States View → DT Duc Truong Duc Truong Colleague at Nice Cxone Greater Houston, United States View → KR Karla Renee Saavedra Gamboa Karla Renee Saavedra Gamboa Colleague at Nice Cxone Bolivia, Bolivia, Plurinational State Of View → CF Colin Field Colin Field Colleague at Nice Cxone Greater Manchester, England, United Kingdom, United Kingdom View →
2 education records

Andrew Hicks, Pmp, Mba education

FAQ

Frequently asked questions about Andrew Hicks, Pmp, Mba

Quick answers generated from the profile data available on this page.

What company does Andrew Hicks, Pmp, Mba work for?

Andrew Hicks, Pmp, Mba works for NICE CXone.

What is Andrew Hicks, Pmp, Mba's role at NICE CXone?

Andrew Hicks, Pmp, Mba is listed as Director Product Management at NICE CX at NICE CXone.

What is Andrew Hicks, Pmp, Mba's email address?

AeroLeads has found 1 work email signal at @incontact.com for Andrew Hicks, Pmp, Mba at NICE CXone.

Where is Andrew Hicks, Pmp, Mba based?

Andrew Hicks, Pmp, Mba is based in Salt Lake City, Utah, United States while working with NICE CXone.

What companies has Andrew Hicks, Pmp, Mba worked for?

Andrew Hicks, Pmp, Mba has worked for Nice Cxone, Nice Incontact, Incontact, Mobile Technologies Inc. (Mti) / Armoractive, and New Dawn Technologies.

Who are Andrew Hicks, Pmp, Mba's colleagues at NICE CXone?

Andrew Hicks, Pmp, Mba's colleagues at NICE CXone include Sakshi Nimje, Ricardo Lop, Israel Urbina, Nikhil Naidu, and Corey Myers.

How can I contact Andrew Hicks, Pmp, Mba?

You can use AeroLeads to view verified contact signals for Andrew Hicks, Pmp, Mba at NICE CXone, including work email, phone, and LinkedIn data when available.

What schools did Andrew Hicks, Pmp, Mba attend?

Andrew Hicks, Pmp, Mba holds Mba from University Of Utah - David Eccles School Of Business.

What skills is Andrew Hicks, Pmp, Mba known for?

Andrew Hicks, Pmp, Mba is listed with skills including Benefits, Technical Recruiting, Talent Management, Employee Relations, Talent Acquisition, Performance Management, Microsoft Office, and Recruitment/Retention.

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