I have extensive technical and business experience from a 25+ year career in Information Technology. I started as a help desk technician and have carried my customer service training and focus on end user experience from that position as I advanced in my career to SQL database administrator/developer and management positions. I understand the important role IT has in a successful organization and how critical it is to align IT and business objectives through clear communication and transparency.My educational background and career experience are a little unusual for someone in my current role, but I believe the perspective and skills I’ve gained from that have helped me lead my teams to work in harmony with other business units to best serve our internal and external customers.I have experience in the following general areas: * IT Management * IT Strategic Planning * IT Project Management * IT Process Improvement * Cybersecurity * Budgeting * Spending Proposals * MS SQL Database Administration, Design, and Development * Enterprise Application Integration * Application and System Metrics and Analysis * Change Management * SOX-related and Corporate Security/Business Process Compliance * Working with Remote/Offshore Teams (Internal & External) * Software Quality Control and Deployment (Code Promotion) * End User Support