Andrew Irwin Email & Phone Number

Toronto, Ontario, Canada

Newmarket

Work with client to mange their IT systems. Help them move to a new ERP systems (Epicor Prophet 21), build reports and analytics, customizing Prophet 21 to fit their business, by creating business rule SQL Alerts.

Toronto, Canada Area

Help clients with IT requirements.

Managed maintenance and performed repairs to the companies 34 servers and 110 laptops and PCs, 52 printers and a IP Enabled PBX; carried out purchasing; setup computer hardware, software and supplies; administered work for the Windows Active Directory network, AIX on System P, Microsoft Exchange Server 2003 and Exchange 2010, PCs Cisco Pix Firewall and Sophos UTM firewall and ShoreTel telephone system; provided support and training for office and plant employees on software and network programs; liaised with outside contractors.

Managed maintenance and performed repairs to the companies 10 servers and 80 laptops and PCs, 25 printers and a IP Enabled PBX; carried out purchasing; setup computer hardware, software and supplies; administered work for the Windows Active Directory network, AIX on RS6000, Microsoft Exchange Server 2003, PCs and telephone system; provided support and training for office and plant employees on software and network programs; liaised with outside contractors and monitored service support for the 25 laser printers and copiers; developed and maintained in-house Microsoft Access and Progress databases.

Provided maintenance and repair for all company computers, printers and telephone system; purchased and set up all computer hardware, software and supplies; maintained and carried out administration of the Novell network, personal computers and telephone system; supported and trained office and plant employees on all software and network programs; arranged for outside courses; monitored and contracted all service support for laser printers; developed and maintained in-house Microsoft Access databases; carried out month end data transfer to Hyperion (a financial program) as well as running weekly inventory and cost of quality reports.

Carried out repair and maintenance on the complete line of Compaq computers.Packed and shipped seed units.Updated seed units receiving log and technical support for seed units in the field.

B Sc, Computer Science (Course Work)

Electronics Technologist (Course Work)