Andrew James Email and Phone Number
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Client-focused transformational change & sales leader - passionate about people strategies, coaching, leadership, talent development, performance management, learning, and program management designed to promote employee engagement and drive increased client loyalty.
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Director & Hr Business Partner, Wealth Management, Global Asset Management & InsuranceBmo Dec 2023 - PresentToronto, On, Ca- Lead the HR Business Partner team for BMO Wealth Management; including BMO Global Asset Management, BMO Insurance, BMO InvestorLine, BMO Growth Office, Wealth Digital First and the Chief Operating Officer, BMO Wealth Management (Headquarters).- A trusted strategic advisor to senior leaders in BMO Wealth Management for all aspects of HR including leadership & succession planning, HR strategic initiatives, HR communications & programs, recruitment & staffing, talent, compensation, employee relations, people change management, learning and career development. - Understanding of the business strategy and planning activities, ability to assess needs/make recommendations to drive business performance through development and delivery of people strategies and solutions.- Provide thoughtful and effective coaching to leaders on performance management, structural and staffing opportunities, including compensation, organization design, employee engagement and overall organizational effectiveness.
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Director & Hr Business Partner, North American Personal & Business Banking And Bmo DigitalBmo Mar 2021 - Dec 2023Toronto, On, Ca- Lead the HR Business Partner team for North American Personal & Business Banking Headquarters and BMO Digital; including the Offices of the Chief Operating Officer, Chief Data & Analytics Officer, Chief Digital Officer, Personal Banking Products, North American Retail Payments, Emerging Businesses and National Operations.- A trusted strategic advisor to senior leaders in North American Personal & Business Banking Headquarters and BMO Digital for all aspects of HR including leadership & succession planning, HR strategic initiatives, HR communications & programs, recruitment & staffing, talent, compensation, employee relations, people change management, learning and career development. - Understanding of the business strategy and planning activities, ability to assess needs/make recommendations to drive business performance through development and delivery of people strategies and solutions.- Provide thoughtful and effective coaching to leaders on performance management, structural and staffing opportunities, including compensation, organization design, employee engagement and overall organizational effectiveness.
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Senior Hr Business Partner, Canadian Personal & Business BankingBmo Jun 2019 - Mar 2021Toronto, On, Ca- A trusted advisor to senior leaders in Canadian Personal & Business Banking's Customer Solutions (Headquarters) for all aspects of HR including leadership & succession planning, recruitment & staffing, talent, employee relations, people change management, learning and career development. - Understanding of the business strategy and planning activities, ability to assess needs/make recommendations to drive business performance through development and delivery of people strategies and solutions.- Provide thoughtful and effective coaching to leaders on performance management, structural and staffing opportunities, including compensation, organization design, employee engagement and overall organizational effectiveness.
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Senior Manager, Workforce Strategies & Change ManagementBmo Aug 2016 - Jul 2019Toronto, On, Ca- Accountable for national strategy, planning, performance management, coaching, choreography, employee role health & economic analysis of our key retail banking roles while leading and supporting critical changes to our frontline sales & distribution teams in Canadian Personal & Business Banking. - Develop and execute a strategic roadmap (adhering to our enterprise change management framework) to drive improvements to salesforce productivity while increasing employee engagement to promote best-in-class customer experiences and industry-leading loyalty.
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National Program Manager, Off-Role Learning & Salesforce StrategyBmo Sep 2014 - Aug 2016Toronto, On, Ca- Accountable for leading the Financial Services Manager learning program for the Canadian Personal & Business Banking sales & distribution network, as well as owning the strategic direction of the program, on-going.- This program is critical to increasing employee productivity/engagement, reducing attrition and is brand-aligned when thinking about the onboarding experience, coaching and professional development of our national salesforce.
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Branch ManagerBmo Jan 2011 - Dec 2014Toronto, On, CaBranch Manager, Greater Toronto Division - Vaughan/York East, Scarborough/Markham & Toronto East Markets; - Flagship Branch: Effectively manage the performance of 3 Assistant Branch Managers, 10 Financial Services Managers, 18 Customer Services Representatives and partner relationships (Wealth & Commercial) to exceed customer loyalty goals. - 2011-2014 – During my tenure as Branch Manager, I have developed and coached Branch Manager Trainees (4).
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Assistant Branch ManagerBmo May 2008 - Jan 2011Toronto, On, CaAssistant Branch Manager - Greater Toronto Division - Vaughan/York East, Scarborough/Markham Markets.
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Financial Services ManagerBmo Nov 2003 - May 2008Toronto, On, CaFinancial Services Manager - Greater Toronto Division - Vaughan/York East, North York Markets, & Southwestern Ontario Division - Hamilton Market.
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Customer Service RepresentativeBmo Nov 2001 - Nov 2003Toronto, On, CaCustomer Service Representative; Greater Toronto Division - Vaughan/York East Market, & Eastern, Central & Northern Ontario Division - Barrie/South Simcoe Market.
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Professional AdvisorMcmaster University Jul 2007 - Apr 2008Hamilton, Ontario, CaProfessional Advisor, Community Service Learning & Civic Engagement, andProgram Assistant, Residence Life - Student Affairs
Andrew James Skills
Andrew James Education Details
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Royal Roads UniversityExecutive Coaching -
Mcmaster UniversityEnglish Literature & Cultural Studies And Critical Theory
Frequently Asked Questions about Andrew James
What company does Andrew James work for?
Andrew James works for Bmo
What is Andrew James's role at the current company?
Andrew James's current role is Strategy, Change & Sales Leadership | Executive Coach | People, Culture & Brand at BMO.
What is Andrew James's email address?
Andrew James's email address is an****@****bmo.com
What is Andrew James's direct phone number?
Andrew James's direct phone number is +141652*****
What schools did Andrew James attend?
Andrew James attended Royal Roads University, Mcmaster University.
What are some of Andrew James's interests?
Andrew James has interest in Social Services, Execution And Customer Loyalty, Coaching, Civil Rights And Social Action, Education, Environment, Training, Employee Engagement, Poverty Alleviation, Disaster And Humanitarian Relief.
What skills is Andrew James known for?
Andrew James has skills like Management, Strategy, Customer Service, Banking, Leadership, Project Management, Risk Management, Investments, Relationship Management, Retail Banking, Credit, Coaching.
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