Andrew Hamilton Email & Phone Number

Leeds, Gb

London, United Kingdom

October 2019 - Feb 2021Worked for a leading energy supplier on the implementation of Teamcenter designing/ developing and delivering training internally across the the UK. In addition, I represented them in delivering training to their external suppliers globally on Teamcenter. April 2019 – October 2019:Worked for a leading global provider of power supplies as part of a global business transformation programme enabled by SAP S/4 HANA. My role involved managing the design, development and global delivery (Asia, Europe & USA) of face to face SAP S4 HANA training November 2018 – March 2019: Delivered the design and development of eLearning products for a British defence and maritime engineering company based in Barrow in Furness April 2018 - October 2018:IT training consultant working on an SAP implementation project for a British defence and maritime engineering company:- Overseeing the development, design, delivery and evaluation of SAP S/4 HANA and Fiori training materials for varying business areas- Close collaboration with stakeholders i.e. functional consultants and business SME's to achieve goals- Analysis of training needsOctober 2017 - April 2018:IT training consultant working on a Dynamics 365 implementation project for Europe's largest social housing association:- Design, development, delivery and evaluation of MS Dynamics 365 training materials to contact center and various other business areas- Ownership of training data creation and continued management within MS Dynamics 365 - Analysis of training needs

York, United Kingdom

Trainer working as part of a team to implement new IT systems and business processes nationwide as part of an overhaul of the common agricultural policy (CAP) in the UK. Design, development, delivery and evaluation of training materials to contact centre and other operational business areas on subjects including: - Microsoft Dynamics CRM & AX- Abaco systems- Cisco - Bespoke systems & databases- Changes to business processes and new ways of workingAdditionally: - User acceptance testing (UAT)- Managed business readiness testing of training material and guidance- Managed live proving of training material and guidance- e-Learning (Adobe Captivate)- Provided go live support to impacted business areasFurthermore, managed smaller national training projects to: - Develop training delivery schedule- Ensure training materials were developed on time- Ensure trainers were in place to deliver- Manage the logistics i.e. venue booking- Report outcomes to project manager

Northallerton