Penetrated the tech field looking for professional growth while taking on project methodologies, SQL, Python, Tableau, and Excel led visualizations. Taking on a strong customer service oriented approach to perform needed business analysis for companies in need of prioritizing their data needs first. Apply mindful business solutions for companies seeking broad level of knowledge and ability to pitot through in-house technology platforms• Analyzed business processes and technology environments, identifying strengths and weaknesses of solutions to provide viable recommendations.• Communicated effectively with stakeholders, prioritizing tasks and managing multiple projects in a fast-paced environment while maintaining a strong customer service focus, leading to notable gross margin improvements on analysis of business and timely delivery within budget• Developed documentation for requirements, processes, and technical specifications by contributing to continuous improvement initiatives, pushing innovative technical solutions that enhanced customer experience, and identified and analyzed business needs • Managed project timelines and budgets through thorough documentation of requirements and specifications, ensuring on-time delivery and compliance within customer’s standards, and facilitating clarity and precision in project execution• Engaged in continuous learning of emerging technologies and best practices in to drive innovation which translates business and technical requirements into actionable strategies, improving overall operational efficiency.

• Engineer and implement multi-event project deployment, work-chart/timeline creation, decision making, staff communication and recruitment.• Committee elected officer to curate and facilitate the procurement, restoration, and/or replacement of valued organization assets, including the storage, display, cataloging, and transportation to/from events, or make accessible to the Regional President.• Seamlessly plan, design & direct the execution of educational social events/gatherings and/or meetings under an extensive range of circumstances and accommodations on a restricted operating budget• Effectively recall and interact with Society members in a relationship rich environment of varying cultures, customs, and personal preferences while assuming professional conduct and protocol.• Recognized for providing outstanding volunteer service to the organization in proven individual excellence and collaborative efforts• Received awards and public acknowledgment in the arts field for personal display of research, documentation, design, ability, and execution

Championed the enhancement of strategic partnerships, customer service ratings, and alignment with company objectives as the on-premise team lead. Formulated and executed targeted marketing plans to meet clients’ goals, focusing on introducing new products into traditional distribution channels. Drove significant revenue growth throughout the territory over successive quarters through thorough follow-up strategies• Strategically prioritized sales of high-margin inventory, leading to a notable year-over-year gross margin improvement of 2.4% based on analysis of business• Outperformed sales objectives by delivering strategic presentations, executing up-sells, and leveraging my business relationships with 98-114 accounts. Additionally, investigated reporting trends across four sales teams to monitor and maintain complex statistical models to optimize high volume• Cultivated robust interpersonal and business relationships with each customer. Delivered proactive and personalized service to address these needs promptly, fostering enduring brand loyalty while ensuring seamless inventory management to consistently meet customer demands• Performed detailed product and sales analysis data to drive better business decisions for each customer monthly, recommend potential business solutions and ensured successful implementation of quality deliverables

Managed 85 direct report positions to deliver authentic, sensitive documentation/review of hospital pre-admissions, inpatient and outpatient admissions for ER, outpatient offices, and off-site locations to ensure that complete and accurate financial information was captured and correctly collected upon. Altered key management workflows of Emergency Room and hospital operations to be better versed in preparedness and emergency adaptation, contingency planning, and drill development to ensure accurate application throughout pandemic and for future needs.• Created reports monthly regarding key performance indicators (KPI’s) on each employee by extracting and manipulating large data sets to enhance performance management through dashboard visualization and improved team performance by 23% in 6 months review period • Cultivated higher inter-departmental collaboration through open communication, business workflow analysis, and customer service experience training, landing recognition of hospital’s Team Effectiveness Award of the year• Developed and produced reports to measure the performance of processes, models, strategies, and data review processes with limited supervision to analyze data from multiple sources including healthcare providers, department members, and patient satisfaction surveys within targeted timelines • Served as the subject matter expert and IT liaison on the assigned skillsets of department’s functions to ensure best operational performance and process enhancements and identify opportunities for automation while supporting new software/process activations and rollouts• Formulated and performed data analysis to solve business problems and drive better decisions to achieve consistent patient experience

On-Premise Sales Representative 03/2013 to 06/2017Major Brands – North Kansas City, MissouriStrengthened, as on-premise team lead, the value of meaningful partnerships, amplified customer service ratings, upheld company mission & directives, and strategically planned marketing plans/solutions to achieve clients’ objectives. Targeted areas of new product growth into traditional distribution channels and incorporated exhaustive follow-up pitches to achieve multi-quarter Salesperson of the Quarter awards.• Developed a territory affirmed on warm/cold calls for client base profit growth of 143% resulting in a $1.9 million base by effective client research and personal solicitation visits • Raised 2015 Sales Territory Dollars by 104% ($74,247.33), 2016 Sales Territory Dollars by 105% ($96,431.57) surpassing sales targets by focusing on strategic presentations and up-sells while relying on my strong business relationships/loyalty of procured of 75-150 accounts• Developed productive interpersonal/business relationships with all customers by understanding their needs through created reports and analysis understanding to solve problems creatively in a business intelligence setting