Andrew Hyde

Andrew Hyde Email and Phone Number

Chief Digital and Information Officer @ LRQA
England, United Kingdom
Andrew Hyde's Location
East Hampshire, England, United Kingdom, United Kingdom
Andrew Hyde's Contact Details

Andrew Hyde personal email

n/a
About Andrew Hyde

Experienced IT & Programme Director – proven record of delivery; successfully completed 3 PE sales- Strategic board and investor reporting, within Banking, Insurance, Government and Telecoms- 20 years project, programme & IT management experience, delivering complex, enterprise solutions- Proven ability to effectively manage and motivate teams- Managed development, support, vendor-based solutions and offshore/outsourced projects- Well versed in regulatory/compliance: audits; FCA; GDPR; DR/BCP; ISO; SOX; PCI-DSS- Used to high-pressure deliveries and communication at all levels:o Traders; clients; board members; investors, officers/directors; business and IT management

Andrew Hyde's Current Company Details
LRQA

Lrqa

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Chief Digital and Information Officer
England, United Kingdom
Website:
lrqa.com/en
Employees:
3021
Andrew Hyde Work Experience Details
  • Lrqa
    Chief Digital And Information Officer
    Lrqa
    England, United Kingdom
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  • Lrqa
    Chief Digital & Information Officer
    Lrqa Nov 2023 - Present
    Birmingham, England, Gb
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  • Animal Friends
    Chief Information & Data Officer
    Animal Friends Mar 2018 - Oct 2023
    Amesbury, Wiltshire, Gb
    Responsible for delivery of IT, Data & change, across 1m+ customers and 4,000+ vet practises - Reporting to the CEO, Board and investors (previously Correlation Risk Partners, now JAB Holidings)- CIDO executing a digital strategy and ecosystem, connecting businesses, customers and suppliers- Defined the roadmap, including new products, to diversify/expand market share and company value- Introduced new vet (B2B) and customer (B2C) portals, as well as tele-medicine and ecosystem partnerships- Refreshed all technology, moved to full cloud services and expanded delivery capability by 90+ FTE- Responsible for a Data team of 30+ FTE; moving to a data-driven business, including single view of customer & pet, enhanced pricing & underwriting and automation of decision making, through AI and Machine Learning- Applied AI technology, to improve claims handling, reducing manual effort and operational cost- Increased customers by 46%; GWP by 133%; profits by 65%, with a profit ratio of 24%
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  • Premium Credit Ltd
    Head Of It
    Premium Credit Ltd Mar 2013 - Feb 2018
    Leatherhead, Surrey, Gb
    Premium Credit is the No.1 Insurance Premium Finance Company in the UK and IrelandRecruited to oversee all of IT, to implement a large programme of change and growth, to provide investor value. Reporting to the CEO, COO, the Board & investors, responsible for production operations & project development, including:- Services supporting: £3.9 billion advances; 2,700 intermediaries; 2m customers; 29m direct debits; 250 million collections per month- Board and investor approval for a 4-year, Strategic IT Roadmap plus Infrastructure Refresh programmes- Budgets for BAU operations and the strategic IT Roadmap- Replacement of a 25-year-old, mainframe back-office, with a modern, flexible (.NET/SQL) solution- Optimising the use of technology within the business: Fees & Charges, Paperless Communications, Print & Post, New Credit Agreement, New General Ledger, SEPA Euro, etc.- The digital journey and omni-channel strategy: self-service, “anytime, anywhere”; retail & commercial customer portals; broker & customer mobile applications; contact centre optimisation and integration- Pioneering and managing strategic solutions & development, increasing market penetration plus growth into new markets: Point of Purchase payments, Software House Integration, 3rd-party loan admin, etc.- Investing in people & technology, expanding IT staff by 140, to support growth initiatives. On top of 400+ staff supporting outsourced projects, programmes and maintenance- Established multi-vendor relationships and deliveries with service providers (Tech Mahindra, TCS & CGI)- Outsourced applications support and maintenance, freeing resources from support for delivery- Established high performance teams, using best practise methodologies: ISO 27001 (Information Security Management); Payment Card Industry standard (PCI DSS) v3; ISO 22301 (Business Continuity), etc.
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  • Allianz Insurance Plc
    E Trading & Strategy Manager
    Allianz Insurance Plc Dec 2008 - Feb 2013
    Guildford, Gb
    Lead five strategic initiatives:- Release of five new SME products, for 2,000 brokers (http://www.allianzquotesme.co.uk/)- Provision of full-cycle functionality for insurance brokers, via the imarket portal (http://www.imarket.co.uk/)- Migration of a £40million insurance book from an existing provider to new services (https://businessinsurance.lloydstsb.com/). Responsible for several streams (14 products, MIS, call centre set-up, payments, lead tracking, migration of existing business, etc.), to provide outsourced insurance services for LTSB- Managed 26 products, B2B, B2C and lead tracking portals, supplier management and contract negotiations, technical delivery & Allianz strategy for Barclays Business Insurance (www.barclays.co.uk/businessinsurance/)-- Implemented a full-cycle solution for brokers; the Insurance Times award winning, QuoteSME full-cycle (http://lnkd.in/bPvrUbb)o Managed both 3rd party delivery and offshore development & support (Trivandrum, India)o Produced a five year strategy & plan for electronic trading – currently being implemented
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  • Barclays Bank
    Senior Project Manager
    Barclays Bank Feb 2008 - Dec 2008
    London, Gb
    Introduced Shadow Ledgering to streamline Barclays’, Sales Finance, invoice discounting, including:- Business process changes and automation of manual tasks, leading to:o Head-count savings, increased funding and impairment reduction- Contractual negotiations with commercial and legal teams, for vendor agreements, schedules, SLAs, etc.- Training for rollout to both onshore and offshore teams- Securing the business case, project planning, budget and stakeholder management
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  • Siemens
    Delivery Manager
    Siemens Mar 2007 - Feb 2008
    Munich, De
    Responsible for ensuring the successful delivery and contractual completion of the London Congestion Charging (http://news.bbc.co.uk/1/hi/england/london/6732749.stm) and Emission Charging systems.o A service-oriented architecture, with MIS reporting, interfacing to cameras across London and third-party billing systemso Recruited to resolve a number of issues associated with budget and release deliveryo Managed a controlled project ramp-down, to a core support team
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  • Bt Global Services
    Senior Project Manager
    Bt Global Services Jul 2005 - Mar 2007
    Management of Government initiatives within Small Business Service (SBS), E-Services Delivery project (http://www.businesslink.gov.uk).- Responsible for project deliverables and timescales covering:o Personal Development Plan, a business rules tool to assess management and leadership skillso Transactions Framework, business-to-government transactional capabilitieso SUM+, user registration and security for up to 3 million government userso ITSW, International Trade Single Window web portal and transactions- Business requirements definition, process management and transformation- Financial and commercial management, including budget control and tracking
  • Deutsche Bank
    Programme Manager
    Deutsche Bank Oct 1999 - Dec 2004
    Frankfurt Am Main, Hessen, De
    Accountable to the COO for MIS systems and responsible for several initiatives:o In charge of a global web programme in London, New York, Frankfurt, Singapore and Bangaloreo Expanded global usage in 70 offices, using 700,000 reports and 20 applicationso Outsourced development and support projects including: infrastructure; vendor contracts & SLAs/costso Established enterprise-wide hosting, including business case, funding, requirements, design and board approvalo Consolidated 35 Controlling sites into one portalo Responsible for support and expansion of Deutsche Bank’s Risk and Reporting web portal, centralising risk information, applications and reportso Formed a centralised Document Management service.o Addressed Sarbanes-Oxley Act, 2002 via a repository of controls and processes in Documentum and a workflow tool for self-certification and reporting control effectivenesso Introduced a common workflow and approval system across several departments and areas
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  • Sun Life Of Canada
    Project Manager
    Sun Life Of Canada 1995 - 1998

Andrew Hyde Skills

Stakeholder Management Program Management Outsourcing Management Project Delivery Governance Change Management Prince2 Project Planning Itil Project Management Project Portfolio Management Business Analysis Agile Methodologies Business Transformation Pmo Team Leadership Service Delivery It Strategy Risk Management Insurance Requirements Analysis Offshoring Business Process Improvement E Commerce Banking It Service Management Leadership Business Requirements Requirements Gathering Resource Management Software Project Management It Management Business Case Cloud Computing Solution Architecture Business Strategy Financial Risk Soa Service Management Vendor Management Project Governance Consultants Agile Risk Consultancy Management Consulting Consulting

Frequently Asked Questions about Andrew Hyde

What company does Andrew Hyde work for?

Andrew Hyde works for Lrqa

What is Andrew Hyde's role at the current company?

Andrew Hyde's current role is Chief Digital and Information Officer.

What is Andrew Hyde's email address?

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What is Andrew Hyde's direct phone number?

Andrew Hyde's direct phone number is +4434473*****

What skills is Andrew Hyde known for?

Andrew Hyde has skills like Stakeholder Management, Program Management, Outsourcing, Management, Project Delivery, Governance, Change Management, Prince2, Project Planning, Itil, Project Management, Project Portfolio Management.

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