• Design, deployment, optimization and administration of remote, virtualized datacenter environments using VMware vSphere 5 – installation and configuration of rack-mounted hardware, including a Dell PowerEdge M1000e Blade Enclosure, Dell M-series PowerEdge blade servers, Dell PowerEdge R-series rack-mounted servers, Dell Compellent iSCSI Storage Center, Dell Force10 MXL layer 3 switches, Dell PowerConnect layer 2 and 3 switches, clustered firewalls; installation and configuration of all corresponding management software• Design, deployment, optimization, and support of corporate production data networks - configuration and support of network and storage equipment and solutions including layer 2 and 3 Dell PowerConnect switches, Dell PowerEdge Servers, Watchguard XTM and X Core e-Series firewalls, Cisco 2600 and 2900 series routers, Dell PowerEdge server management, HP and EqualLogic SAN storage solutions• Network administration, resource and user management within a Windows Server 2003/2008 Active Directory environment; Microsoft Exchange Server 2007/2010 management and support• Network security administration for PCI DSS (Payment Card Industry Data Security Standards) business compliance, including vulnerability scans, penetration testing, port scans, CVE and OVAL research, remote access management using RSA SecurID and VPN connections, anti-virus software management, network-wide system patching, system security updates management, internal and external threat protection, virus/malware suppression and emergency response• Installation, configuration and support of network-integrated Avaya/Verizon telephone and voicemail system including digital and IP Deskphones, Avaya IP Office, Windows Server 2008 R2, Cisco 2911 ISR, Dell PowerConnect 5548 POE switch• Departmental workstation OS upgrade rollout to approximately 75 PCs using Windows Deployment Services (WDS) and Symantec Ghost

• Assist students from grades K through 5 with various computer tasks and projects• Instruct class sessions training students to use hardware, a variety of educational and production software, facilitating techniques and to perform internet tasks and research• Provide technical support to school faculty, staff and administrators

• Managed and completed electronic document conversion projects, both onsite and offsite, for a variety of clients’ film and paper archives to well over 1 million electronic documents with corresponding data records used for custom business information systems• Coordinated team, administrative, client and offshore communications• Designed and implemented detailed tracking systems to monitor projects from acquisition to delivery and data backups; performed detail-oriented quality assurance of data and materials• Conducted data transfers and uploads via FTP, e-mail and various internet/network hardware and software systems• Met scheduled and daily delivery quotas and fulfilled rush requests for clients• Supervised network users, customer and staff technical support of hardware and software, system backups• Produced project and billing reports, queries and tracking data via Microsoft Access and other database systems• Performed system and software maintenance, client and user support, quality control of data and processes

• Initialized and led team document conversion project for the organization’s intranet and for its client information systems; scanned, indexed and warehoused hundreds of contracts and other documents per day• Performed network administration, system backups, software and hardware support and implementation• Researched musician and contract data via AS400 system, internet, intranet and other internal resources