Andrew Bird Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Au

Strategy advisory that delivers tangible results through our Open Strategy approach.We work alongside organisations & their customers to co-discover and execute real-world strategy. Developing new customers and generating new revenue through the process.Our approach is down-to-earth and effective. No convoluted models. No jargon. >Market & Customer Insights>Strategy facilitation>Implementation planning >Strategy execution >Business development

Auckland, Auckland, Nz

6,500 people, $1.2 billion turnover, one of Australasia’s largest privately owned technology consulting & service providers.►Responsible for go-to-market, sales, account management, and consulting direction across major industry sectors. ►Secured and oversaw multiple strategic client services & consulting engagements. Through strategic planning, human centred design, digital / technology architecture design, and application services delivery. Resulting in significant improvement in member & customer engagement, business growth and bringing new services to market.

Auckland, Auckland, Nz

►Led a series of major client acquisitions and engagements with clients such as BUPA & Australian Red Cross Blood Service. Collaborated with stakeholders across C-level to advise and gain a deep understanding of business direction, planning and required outcomes. ►Working with stakeholders across the market & business, playing a pivotal role in creating strategy & solutions to align with unique business objectives. Snapshot of achievements:►Led the engagement to partner with one of Australia’s most respected Health organisations to build a critical Health management system rolled out nationally.https://transfusion.com.au/bsib_january2017_7►Partnered with a global Insurance provider and delivered a number of client facing application platforms resulting in significant improvement in client retention and service.►Led the end-to-end client engagement with global manufacturing brand to provide a multi-year outcomes based managed service.

Auckland, Auckland, Nz

Client development & management across healthcare, financial services, retail & manufacturing - commercial sectors

Bryanston, Johannesburg, Za

US$ 8 billion global technology services provider with 28,000 employees across 47 countries.Strategy, planning, client acquisition and account management of managed services for client accounts in government and financial services. Working with clients to establish a service proposition and ROI for strategy and outcomes based services. Working to a global industry standard, supporting businesses in meeting their objectives. Working with both new and existing clients, and in partnership with internal teams, I built a sales capability with improved customer focus, productivity and efficiency, and united in the delivery of customer benefits. ►Acquired and managed top tier financial services organisations and government clients across the southern region;►Provided advisory services to CxO stakeholders by co-ordinating and hosting industry forums, creating alignment with emerging technology and executive priorities; ►Strengthened operating capabilities of the managed services business to improve client value return.

Melbourne, Victoria, Au

National Cyber Security services providerJoining niche cyber security consulting business Loop Technology to strengthen the awareness and reach of the brand in the security market, I developed new business initiatives that improved customer engagement nationally. My key focus during this role was building a network of customers and through a comprehensive understanding of Loop’s capabilities, I was able to offer solutions that added true business value. ►Established Loop as a leading provider in the retail and utilities sectors, with key clients including Coles Group, Kmart, ALH Group (Woolworths), Fosters Group and South East Water Ltd.

London, Gb

One of the UK’s major systems integrator's, specialising in Cloud, Security, Networking, and Contact Centres.Managed a portfolio of existing accounts and integrated clients with a range services. I was also responsible for developing new business throughout the UK and Europe, working with high level decision makers including IT Directors, CIOs and Finance Directors. ► Acquired new multinational accounts including Bank of New York, Royal Bank of Canada, QBE Insurance and Honeywell, creating major opportunities for managed services revenue across regional client operations.

Stamford, Ct, Us

Fortune 500 (NYSE listed) Global technology company specialising in customer engagement software & solutions. 36,000 employees and $6 billion turnover► Generated new business and managed existing clients including Origin Energy, Bostik Australia, DHL International, and Cadbury-Schweppes, selling a range of world-class process automation solutions.