Andrew Joiner Email & Phone Number

Hanover, Nj, Us

New York, Ny

Cedar Knolls, Nj

Cedar Knolls, Nj

Design, install, troubleshoot, and maintain all technology systems including servers, workstations, phone systems, and networks. Continually maintain the website and electronic newsletters. Provide innovative ways to reduce cost and increase productivity at the main office and at the camps. Deliver world-class customer support to all staff and volunteers of the organization. Serve as the main Systems Administrator contact at one of about 150 different council's in the USA to the national headquarters in Texas.

Manage and implement council-wide webpage policies. Serve as point of contact when volunteer webmasters have issues or suggestions. Chair biannual web committee meetings. (Includes responsibilities from the Technology Consultant position and is a 3 year term volunteer position.)

Developed and implemented new website by implementing a sub-domain structure and managing DNS settings, created user accounts to specific areas of the site, and provided support to users. Maintained website by adding/removing content, debugging pages, and creating custom website code. Created email lists for distribution of biweekly newsletters. Trained staff on how to update website, and worked on special technology projects.

Specialize in maintaining current technology installations and implementing new systems in-house as well as for various clients in Northern New Jersey and New York City. Areas of expertise include SIP based VoIP, VMware Server virtualization, managed services, server management (Windows 2000, 2003, and 2008), configuring firewalls (Watchguard Firebox), installing cable runs, hardware/software deployments, and help desk support.

Implemented lesson plans and managed the health and safety of students.

Collaborated with Residential Life Staff to uphold College policies as well as create a positive atmosphere for residential students to learn, grow, and become more independent. (The RA is the first point of contact when residential students need support.) Assisted residents with troubleshooting computers and offered solutions for recommended system upgrades.

Monitored the Digital Forensics Lab to ensure the forensic machines and software were secure and to answer questions posed by technology majors and Lab guests.

Maintained IT Department’s 10 computer labs. Installed software and security patches, upgraded programs, maintained network hardware, replaced computer hardware, and provided help desk support.

B.S., Computer Networking And Information Security

Activities and Societies: Conduct Review Board, The Grind Improv Theater, Digital Forensics Student Association, Computer Networking.

A.A.S., Telecommunications System Technology With Networking

Activities and Societies: National Phi Theta Kappa Honor Society, Institute of Electrical and Electronics Engineers, Research.