•Design, develop and implement network solutions in accordance with current and future requirements •Manage IT network projects according to agreed budgets and schedules•Establish network specifications by; conferring with users, analyzing workflow access, information and security requirements, and business rules•Cisco router, switch and access point (Meraki) administration, maintenance and configuration on data network•Schedule and provide preventative maintenance for network infrastructure•Maintain network security by monitoring Checkpoint firewall; recommend and implement changes in keeping with the organizations policy•Monitor and maintain network infrastructure connectivity and server availability in keeping with KPI levels•Install, configure, test and troubleshoot network infrastructure equipment including server, switches, routers, firewalls, cables•Monitor and maintain Cisco Call Manager 11 VoIP PBX•Managed Microsoft Windows Server 2003-2012 R2 Active Directory, DNS, DHCP, Group Policy, file and print servers•Investigate and resolve hardware and communication problems on data network•Provide technical support to end users (300+ users) with respect to hardware, software and service issues for fifteen office locations (150+ desktop computers)•Perform network administration including backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems and application support•Liaise with service providers to resolve services issues•Assist in the preparation of the budget by recommending purchases of hardware, software and system maintenance purchases needed to operate the network, servers and desktop PC’s•Research and recommend products and technologies for implementation•Conduct Performance Appraisal and recommend training and other programs for immediate report•Provide technical advice and guidance to management and staff•Implemented redundancy on WAN using EIGRP minimizing downtime

•Plan, develop and implement strategies using information and communication systems that are designed to achieve the organization’s established business goals.•Identify user requirement using interviews, document analysis, requirement workshops, surveys, site risks, business process descriptions; task and workflow analysis and develop systems solutions for the enhancement and creation of the organization’s services.•Arrange and conduct necessary testing, pilot runs and end user training required prior to new implementation/ project.•Perform installation configuration or other set up as maybe required of hardware or software necessary for system implementation.•Implement and maintain backup and disaster recovery and test recovery procedures.•Plan and schedule periodic maintenance of information and communication systems.•Schedule and perform upgrades and preventative maintenance on servers and computer workstations.•Liaise with system users to resolve operational problems.•Develop and maintain department operational procedures•Monitor Windows Server (2003/2008/2012) servers, including Microsoft Exchange, file, print, Active Directory Servers; fifteen (15) servers on a mixed physical and virtual platform.•Perform ad-hoc queries on SQL database, based on requested information•Monitor Linux based web and network monitoring server.

•Provide day to day user support (hardware and software) to end users.•Assist in maintaining computer workstation hardware.•Assist in analyzing current operational procedures, identification of problems and preparation of reports.•Assist in writing detailed description of user needs, program functions and steps required to develop or modify computer programs.•Assist in the studies for the development of new information systems to meet current and project needs.•Assist in preparing technical reports, memorandum on program/system for submission to the management team.•Assist in the supervision and co-ordination of work to develop, test, install and modify programs.•Assist in the creation, maintenance and update of organization’s website.•Assist in the monitoring of the server hard disk to ensure that available capacity does not fall below the agreed minimum.

•Manage and maintain company network infrastructure.•Monitored and managed windows Active Directory, file and print servers.•Troubleshoot and correct problems with company’s workstation computers and printers.•Schedule and perform preventative maintenance on network infrastructure and workstation computers•Provided technical recommendations and guidance to management team.•Pre-sales consultation (Cisco routers and switches).•Configure and install network devices (Cisco routers and switches) based on customer requirements.•Provide user support to internal and external customers.•Monitor and manage company LAN

•Monitored and managed Windows 2000 based email, web, print and file servers.•Monitored and managed Linux based DNS servers.•Installed, monitored and managed dial-up points of presence (POPs).•Provide technical support to end users.•Monitored and managed Cisco based network infrastructure. •Monitored and managed Wireless backhaul equipment.•Monitored VSAT link.•Liaise with vendors and service providers.