Andrew Sullivan Email & Phone Number

Bracknell, Berkshire

Reading, United Kingdom

Wimbledon

Managing Customers and Value Added Reseller Partners, providing licensing solution expertise and sales engagement to help Customers & Partners through their software lifecycle management.

Theale

• Owned the “VAD” Program and ensure its success• Devised joint business planning with our unique accounts• Manage prospective unique customers and opportunities • Liaised with Marketing, Microsoft Business Units and Sales to ensure all parties are working towards common goals

Reading, United Kingdom

• to prevent piracy in the UK of Microsoft Software licenses• Identifying loop holes in customers purchasing behavior and acting on my own intelligence based on suspicious pricing I see or hear about• Instructing Test Purchases to be made on companies trading suspiciously• Engage with Distributors and PAM to gather and share such information regarding resellers• Educate partners on the features, advantages and benefits of buying through authorised channels and explain the benefits of Microsoft Club, How to tell site and repercussions if caught• Share Intelligence gathered with Legal Corporate affairs team and discuss Small Claims court actions• Identify revenue opportunities within the IT system builder space to increase the overall revenue

Bramley Hampshire

Microsoft Alliance Manager

Reading, United Kingdom

I worked within the OEM division of Microsoft which is responsible for system builders and sub distributors who resell the company's core products (Windows, Office & Server). My role as a TPAM involves managing a client base of 82 core partners of which I am the trusted advisor for their sales, marketing and technical divisions. As part of my role as a BDM I am accountable for reducing unlicensed PCs/Servers in the system builder channel breadth channel in conjunction with Legal Corporate Affairs to help reduce software piracy. Core Responsibilities:Part of a team who are required to meet or exceed revenue targets of $167.9m for current financial yearWin new businessDevelop account plans for key system builders to include agreed targets and conditions of satisfactionProvide monthly revenue and growth ideas and distribute to key stakeholdersSeek and submit companies to LCA that are committing software piracy

Reading, United Kingdom

I was part of a successful 'Pilot' team to drive partners into the Microsoft Partner Programme on behalf of the SMS&P division. Core Responsibilities:Driving competency targetsLooking at different initiatives and approaches to meet objectivesDeveloping partner's knowledge and experience of MicrosoftWorking with partners to gain visibility within MicrosoftAssisting partner's to grow their business and generate revenueUncovering customer opportunities for partnersWorking with partners and Microsoft resources to help close opportunitiesHelping partners to meet Partner Programme requirements

Worked within the Consumer Electronics Group where I was a member of the customer information centre. In June 2000 I was promoted internally to the second line support supervisor. In this role I led the Audio Visual team which consisted of 8 people and provided second line support to front line telephone agents. I also handled escalations from the end user including service issues and convergence troubleshooting.

Thatcham Berkshire

Started as a front line agent for the Customer Information Centre in December 1999 where I provided support to end users for all consumer domestic products. I dealt with pre sales, after sales issues and product use including connectivity, set up and troubleshooting.

Southampton, United Kingdom

Gnvq Leisure & Tourism

Advanced Level All Hallow RC School, Farnham 9 GCSEs including a B grade in PE and C grades in English & Art

Education record

Education record