Driven by excellence, I possess a robust work ethic and demonstrate adaptability in diverse environments. With a keen focus and a relentless pursuit of learning and success, I thrive on tackling new challenges while continually refining my skills. With a decade of extensive customer service experience across various sectors, including fundraising with prominent Canadian charities, I bring a wealth of expertise to the table. As a seasoned veteren, I am adept at navigating adversity and surmounted obstacles with ease. Currently serving as an Escalation Lead, I have honed my customer service acumen and problem-solving prowess, further augmenting my proficiency in logistics and transportation while adeptly managing complex and sensitive cases with unparalleled focus. Currently expanding my skills as a new investor/crypto trader.