Andrew Joyner Email & Phone Number

Virginia, United States

- Drove design and implementation of enhancements to an enterprise application that has decreased downtime of the application by 4% per month and decreased cost by 35% per month while increasing usage of the tool from 2 billion calls per month to 6 billion calls per month over the course of 12 months - Mentored and Motivated a team of new to Capital One.

- Accelerated testing process for 1+ millon account portfolio conversion by automating data provisioning process, reducing resources needed for delivery by 1 person and 15 hours (with less resources)

Richmond, Virginia Area

- Enhanced existing automated AWS solutions to reduce monthly spending by ~9k for storage and infrastructure related costs. - Automated the movement of 5 TB of EBS data weekly to sync environments for performance testing reducing time to test by 1 day and allowing the development team to sped that time on development work- Automated the movement of RDS and.

Richmond, Virginia Area

• Identified, tested, and stood up a cloud based data modelling tool to provide production like synthetic data using machine learning for testing
• Designed and developed solution using API’s to reduce customer overhead while submitting a request for data by 90%
• Developed audit API as part of an initiative to automate quality checks in teams CICD pipeline
• Led and Developed Core Processing automation solution reducing time to test code by 90% through automation of Core Processing CICD pipeline
• Learned.Net while leading and developing loss mitigation automation solution reducing test bed population time by 99%
• Leading high performing scrum team which has reduced external requests by 84% through automation

Richmond, Virginia Area

• Reduced risk of reputational and financial loss by 10% through multiple complex data masking routines to remove sensitive data from testing environments
• Managed work priority and time allocation for four offshore personnel to expedite requests while developing automation

Richmond, Virginia Area

• Led automation initiative for high impact project which eliminated approximately 40 man hours/week of work
• Designed and managed automation initiative for Card and Bank correspondence that reduced time spent per request by 95%
• Mentored and trained offshore contractors to autonomously support two value streams
• Worked with Sr Leadership to design and obtain approval for the Agile Testing Process used as the standard today

• Managed performance testing of an acquired credit card portfolio leading to the smooth conversion of 8 million credit card accounts into Capital One credit card portfolio
• Developed technical end to end Visio documents of the conversion process, eliminating the learning curve for testing future credit card conversions
• Obtained Business Process Management Certification in order to develop the Quality Services Agile Testing Process model

Charlottesville, Virginia Area

Team lead responsible for the safe and timely transportaion of customer's household goods. Strong focus on customer satisfaction.